Case Study:

Worldwide pandemic driving aggressive, high-pressure schedule​

No existing workforce, facilities, ​or processes/playbooks to leverage to execute the ask​

During a time of national paralysis, we were called upon to be physically and mentally acute

Established robust change team of Transformation, Org Design, Training, Communications, Process Design and Executive Coaching specialists​

Deployed consultants to each DC for rapid execution​

Created start up tools, processes and job aids piloted at first Distribution Center then refined to ensure efficient, consistent distribution

Sat at leadership table so all program decisions had change lens​

Created extensive channels for internal and external connection​

Focused on building and maintaining momentum for the long sprint from front-line worker to senior leader​

Celebrated all wins along the way​

Oriented and trained local resources and transitioned responsibility as they were capable

Over 7,000 front-line workers onboarded and trained across 9 DCs across the United States​

Delivered over 200 managerial training classes​

Led to over 100 employee promotions from program​

Client nominated us to Small Business Administration as their sole nominee for Small Business of the Year​