Dana Blankenship

Position: Owner and CEO
Email: dana.blankenship@blankenshipchange.com
Areas of Expertise
  • Organization Transformation
  • Organization Design and Development
  • Competency Modeling
  • Career Model Development
  • Change Management and Leadership
  • Communications Planning and Execution
  • Team Building
  • Meeting Planning and Facilitation
  • Critical Experience Design
  • Learning Design and Development
  • Executive Coaching
Education
  • M.A., Baylor University, Organization Communication
  • B.A., Baylor University, Communications Specialist
Work Experience
  • Owner and CEO, Blankenship Change Consulting, LLC since 2005
  • Change Management and Organization Development Consulting, Partner Accenture 1988-2003

Dana Blankenship

Owner and CEO

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Julie Alford

Position: Communications Specialist
Email: julie.alford@blankenshipchange.com
Julie Alford:
Areas of Expertise
  • Competency Modeling
  • Role Design
  • Education and Training Curriculum Mapping
  • Change Communications Planning
  • Behavioral Interview Guide Development
  • Interviews, Research and Analysis
Education
B.B.A., Baylor University, Finance and Marketing Majors, Economics Minor
Work Experience 
  • Consultant, Blankenship Change Consulting, LLC
  • Project Management & Design – Residential Construction
  • AmREIT – Financial Research and Market Analysis
  • Sanders Marketing – Promotional Materials Design
  • EDS – Financial Analyst

Julie Alford

Communications Specialist

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Amy Bell

Position: Project Manager
Email: amy.bell@blankenshipchange.com

Areas of Expertise

  • Project and Program Management
  • Change Management
  • Communications Management
  • Stakeholder Engagement and Management
  • Training Development and Facilitation
  • Process Design, Documentation and Improvement
  • Meeting/Offsite Planning and Facilitation
  • Business Requirements Analysis and Mapping
  • Issue and Risk Management
  • Testing Facilitation
  • Vendor Management

Education
Bachelor of Arts, Texas Tech University, Management Information Systems

Work Experience

  • Project Manager, Blankenship Change Consultant, LLC
  • Program Manager, Pioneer National Resources
  • Executive Project Sponsor, Quorum Business Solutions
  • Client Support, Senior Service Manager, Quorum Business Solutions

Amy Bell

Project Manager

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Caroline Bernstein

Position: Consultant
Email: caroline.bernstein@blankenshipchange.com
Areas of Expertise
  • Stakeholder Analysis
  • Focus Group Facilitation
  • Brand Guidelines and Story
  • Market Research
  • Internal/External Communications Planning & Development
  • Compelling Messaging/Content Creation
  • Competitive Analysis

Education
Bachelor of Science in Business Administration, Concentration in Marketing/Advertising, Boston University

Work Experience 
  • Consultant, Blankenship Change Consulting
  • Communications Consultant, Be The Brand
  • Account Supervisor/Management Team, Temerlin McClain
  • Account Supervisor/Senior Account Executive/Account Executive, Eisner & Associates
  • Manager International Packaging Services, The Coca-Cola Company
  • Creative Director, The Boston Beer Company
  • Production Manager, Rizzo Simmons Cohn Advertising

Caroline Bernstein

Consultant

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Anne Blaylock

Position: Project Manager
Email: anne.blaylock@blankenshipchange.com
Areas of Expertise
  • Software Gap Analysis & Customization
  • Software Implementation Methodology and Training Development
  • Business Requirements Analysis & Mapping
  • Business Process Design
  • Data Analysis (data summary, data conversion analysis)
  • Project Management
  • Role Design
Education 
  • M.B.A., University of Texas, Business
  • B.A., University of Texas, Business Honors, Finance
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Program Manager and Business Consultant for large scale CRM software implementation projects, Software Implementation Methodology and Training Development, Oracle Consulting
  • Internal Auditor of Upstream business practices and quality controls, Exxon Company USA
  • Accounts Receivable, Payables, HR and Business Management, WhoAt, L.L.C.

Anne Blaylock

Project Manager

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Grace Bowden

Position: Analyst
Email: grace.bowden@blankenshipchange.com

Areas of Expertise

  • Project Management
  • Presentation Design and Development
  • Stakeholder and Executive Communication
  • Agile & Scrum Practices
  • Business Strategy and Analysis
  • Team Building and Organization
  • Operational Analysis and Optimization
  • Regulatory and Legal Analysis
  • Cloud Transformation

Education

  • B.A., University of Michigan, Women’s Studies
  • J.D., University of California, Los Angeles

Work Experience

  • Analyst – Blankenship Change Consulting
  • Consultant – Firefly Group LLC
  • Summer Associate – Reed Smith LLP
  • Legal Extern – Texas Court of Appeals
  • Investigative Associate – Paramount Investigative Services

Grace Bowden

Analyst

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Rachel Castrillon

Position: Program Lead
Email: rachel.castrillon@blankenshipchange.com
Areas of Expertise
  • Instructional Design
  • eLearning
  • Business Process Design and Development
  • Change Management
  • Human Resources
  • Project and Program Management
  • Information Technology Design, Development and Implementation
Education 
  • B.A., University of Texas at Austin
Work Experience 
  • Program Lead , Blankenship Change Consulting
  • Change Management Consultant, Essilor
  • Senior Manager, Sendero Consulting
  • Director, HR Information Services, Fidelity Investments
  • Manager, Change Management, Accenture

Rachel Castrillon

Program Lead

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Sally Cavenaugh

Position: Consultant
Email: sally.cavenaugh@blankenshipchange.com
Areas of Expertise
  • Training Design & Development
  • Presentation Development
  • Change Communications Planning
  • Organization Design and Development
  • Process Development & Implementation
  • Meeting Planning & Facilitation
  • Interviews, Research and Analysis
  • Change Management
  • Data Analysis & Reporting
Education 
  • B.B.A., Baylor University, Management and Marketing
Work Experience 
  • Consultant, Blankenship Change Consulting
  • Consultant, HiGasfy Productions
  • Founder and President, MatchMed & Associates
  • Corporate Director of Physician Recruitment, Medical Edge Healthcare
  • Management Services, EmCare, Inc.

Sally Cavenaugh

Consultant

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Angela Chastain

Position: Project Manager
Email: angela.chastain@blankenshipchange.com
Areas of Expertise
  • Communications Planning and Execution
  • Change Impact and Stakeholder Analysis
  • Change Management
  • Training Development
  • Organizational Development
  • Talent Management, Succession Planning and Mentoring
  • Corporate Downsizing
  • Employee and Labor Relations
  • HR Methods and Procedures
  • HR Metrics, Compliance and Diversity
  • Research and Analysis
Education
  • M.B.A., LeTourneau University
  • B.B.A., University of Houston, Organizational Behavior and Management
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2013 to Present
  • Human Resources Professional, 15 Years
  • Senior Human Resources Management, AT&T
  • HR Experience with Target Stores, VALIC, and the Equal Employment Opportunity Commission

Angela Chastain

Project Manager

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Robyn Clifford

Position: Project Manager
Email: robyn.clifford@blankenshipchange.com
Areas of Expertise
  • Data Analysis and Reporting
  • Project Management
Education 
  • B.S., Texas A&M University, Biomedical Engineering
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • HR and Operations Consultant focusing on Employee Engagement, Inclusion and Diversity, Internal Communications, Accenture Strategy
  • Quality Assurance Auditor of Accenture Project Management Methodology, Accenture
  • Business Consultant, Accenture

Robyn Clifford

Project Manager

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Shanti Coimbatore

Position: Program Lead
Email: shanti.coimbatore@blankenshipchange.com
Areas of Expertise
  • Training Needs Analysis and Development, Stakeholder Analysis, Audience Analysis, Communications Planning, Curriculum Planning, Training Evaluation
  • Instructional Design & Development – eLearning, mLearning, Blended Learning, and Instructor-Led Training
  • Project Management, Change Management, Communications
Education 
  • M.T.S.C., Miami University, Technical Communication
  • M.A., Ravishankar University, India, English
  • B.A.B.Ed., Barkatullah University, India, English and Education
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Instructional Design Consultant, Frito-Lay
  • Consulting Experience with AT&T, Sprint, HCSC, Miami University (OH)
  • 15+ Years in Change Management/Training Design and Development

Shanti Coimbatore

Program Lead

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Kara Conway

Position: Consultant
Email: kara.conway@blankenshipchange.com

Areas of Expertise

  • Instructional Design

  • Curriculum Development and Design

  • Leading Adult Learning

  • ILT and vILT Training Development

  • Change Management

  • Presentation and Training Design and Development

  • Meeting Planning and Facilitation

  • Relationship and Consensus Building

Education

  • B.A., LeMoyne College, Syracuse, New York

  • M.A., LeMoyne College, Elementary and Special Education

Work Experience

  • Consultant – Blankenship Change Consulting

  • Instructional Specialist – Carrollton Farmers Branch ISD

  • Educator – Carrollton Farmers Branch ISD and Allen ISD

Kara Conway

Consultant

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Lauri Courtright

Position: Project Manager
Email: lauri.courtright@blankenshipchange.com
Areas of Expertise
  • Cross-functional Project Management
  • Communications Design and Development
  • People Leader Tool Development
  • Agile
  • IT and Supply Chain Expertise
  • Meeting Planning and Facilitation
  • Change Management
  • Process Design and Documentation
  • Web Development and Design
Education
  • M.B.A., Texas Woman’s University, Houston, TX
  • B.B.A., Texas A&M University, College Station, TX, Management Information Systems
Work Experience
  • Project Manager, Blankenship Change Consulting
  • IT and Supply Chain Project Management Consulting, 7 years
  • Total Petrochemicals and Refining
  • Systems Operations and Application Development Supervisor, 5+ years
  • Application Development Consulting, 6 years

Lauri Courtright

Project Manager

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Julie DeHan

Position: Consultant
Email: julie.dehan@blankenshipchange.com
Areas of Expertise
  • Career Model Development
  • Offsite Planning
  • Training Development and Job Aids
  • Organization Design Support (e.g., Role Writing, Org Chart Creation, Quality Management)
  • Reporting and Analysis
  • Survey Creation and Analysis
  • Communications Development
  • Translation Management
Education
  • B.B.A., Langston University, Organizational Management
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Educational Professional, 9 years

Julie DeHan

Consultant

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Noor Dharani

Position: Consultant
Email: noor.dharani@blankenshipchange.com
Areas of Expertise
  • Data Analysis and Reporting Project/Program Management
  • Process Development & Implementation
  • Organizational Strategy
  • Communications Planning and Development
  • Offsite Planning and Management
  • Training & Development: Develop Content, Enter Content into Rise 360
Education 
  • M.B.A., The Wharton School, University of Pennsylvania, Strategic Management B.B.A., Emory University, Finance and Accounting
Work Experience 
  • Consultant, Blankenship Change Consulting
  • Partner, Family-owned Commercial Real Estate Business
    • Manage commercial real estate portfolio, including lease negotiation, acquisitions and capital improvements
  • Director of Finance and Strategic Projects, Starwood Hotels & Resorts Worldwide
    • Managed high visibility cross-brand projects from process planning through implementation
  • Investment Banking Analyst, Morgan Stanley and JPMorgan
    • Performed analysis, financial models, and executive presentations for mergers and acquisitions

Noor Dharani

Consultant

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Lindsey Eason

Position: Consultant
Email: lindsey.eason@blankenshipchange.com
Areas of Expertise 
  • Training Needs Analysis and Development, Curriculum Design, Training Evaluation
  • Instructional Design & Development — eLearning, Blended Learning and Instructor-Led Training
  • Project Management
Education 
  • M.S. Texas A&M University, Educational Human Resource Development
  • B.A. Texas A&M University, International Business
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Knowledge Initiatives Manager, National Athletic Trainers’ Association
  • Training Coordinator, The i2 Foundation, Aidmatrix
  • Business Analyst, Aon Hewitt

Lindsey Eason

Consultant

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Rebekkah French

Position: Creative Director
Email: rebekkah.french@blankenshipchange.com
Areas of Expertise
  • Print Advertising
  • Art Direction
  • Brand Development
  • Logo Design
  • Brochures
  • Creative Direction
  • Graphic Design
  • Retail/Shopper Marketing
  • Packaging Design
  • Web Graphics
  • Web Site Design
  • Digital Advertising
  • Direct Mail
  • Environmental Design
  • Video Production and Set Design
  • Photoshoot Production and Creative Direction
Education 
  • Bachelor of Arts, The University of Texas, Liberal Arts
Bachelor of Journalism, The University of Texas, Communications
Work Experience 
  • Creative Director, Blankenship Change Consultant, LLC
  • 24 years in Art & Creative Direction
  • 13 years with Omnicom Agencies

Rebekkah French

Creative Director

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Mandy Fritsche

Position: Project Manager
Email: mandy.fritsche@blankenshipchange.com
Areas of Expertise
  • Communications Planning and Development
  • Project Management
  • Meeting Planning and Execution
  • Training Research and Job Aid Development
  • Research and Analysis
  • Data Analysis and Reporting
  • Instructional Design & Development – eLearning, Blended Learning and Instructor-Led Training
  • Network Marketing
  • Offsite planning
  • Org Design support
Education
  • B.B.A., Texas A&M University, Marketing
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Small Business Owner, 5 years
  • Systems Evolution, Finance Analyst and Office Manager, 2 years
  • Southwest Airlines, Sr. Marketing Analyst, 4 years
  • Accenture, Consultant, 2 years

Mandy Fritsche

Project Manager

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Tracy Gehlbach

Position: Consultant
Email: tracy.gehlbach@blankenshipchange.com
Areas of Expertise
  • Project and Program Management
  • Communications Planning and Execution
  • Change Management
  • Stakeholder Management
  • Process Design, Documentation and Improvement
  • Issue and Risk Management
  • Strategic Planning
  • Business Requirements Analysis and Mapping
  • Training Design and Development
Education 
  • University of North Texas, B.A. Political Science
  • Certified Scrum Master (CSM)
Work Experience 
  • Consultant, Blankenship Change Consulting
    • Change Management and Communications
    • Training Design and Development
    • Client Scrum Team
    • Agile Ceremonies Contributor
  • Project Manager, Accenture
    • IT Support Transition and Transformation
    • Risk Identification and Mitigation
    • Global Team Management
    • Training Development and Facilitation
  • Senior Consultant, Accenture
    • Process Design and Improvement
    • Knowledge Management
    • Requirements Definition

Tracy Gehlbach

Consultant

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Meenakshi Gupta Lulla

Position: Program Lead
Email: meenakshi.gupta@blankenshipchange.com
Areas of Expertise
  • Organizational Risk and Readiness Assessment
  • Change Management Strategy and Planning
  • Communications Planning and Development
  • Intranet Design and Planning
  • Change Impact Assessment
  • Change Champions Network Management
  • Training Planning
  • Meeting Planning and facilitation
Education 
  • M.Sc., Northwestern University, Integrated Marketing Communications
  • B.A., Delhi University, English Literature
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development
  • Organizational Change Management, American Airlines
    • Change management strategy and plan for the reservation system integration project post merger with U.S. Airways
  • Strategic Change, BearingPoint
    • 5 years experience in change management and communications strategy development and execution for various clients
  • Manager, ICICI Bank (largest private bank in India)
    • Intranet design and management and employee communications

Meenakshi Gupta Lulla

Program Lead

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Cara Hamrick

Position: Consultant
Email: cara.hamrick@blankenshipchange.com

Areas of Expertise

  • Cross-Functional Project Management

  • Change Management and Communications Planning

  • eLearning Training Design and Content Development

  • Process Design and Documentation

  • Organization Design Support

  • Stakeholder Analysis and Planning

  • Survey Design, Development and Analysis

Education

  • B.S., Kansas State University, Operations Management

  • B.S., Kansas State University, Marketing

Work Experience

  • Consultant – Blankenship Change Consulting

  • Director – AT&T

Cara Hamrick

Consultant

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Ashley Harrell

Position: Analyst
Email: ashley.harrell@blankenshipchange.com

Areas of Expertise

  • Leading Business Management and Communications for large-scale national projects
  • Project and Program Management
  • Relationship and Consensus Building
  • Meeting Planning and Facilitation
  • Inventory Management
  • Strategic ROI Implementation
  • Virtual Learning Training Producer
  • Training Content Analysis
  • Training Case Study Development

Education

  • B.B.A., Baylor University,
  • Graduate Marketing Certificate, Southern Methodist University

Work Experience

  • Business Analyst, Blankenship Change Consulting
    • Training Development for Fortune 500 Internal University
  • Business Account Manager
    • Hospitality Training and Marketing initiative Implementation
    • Medical services, inventory and new website development
    • retail, and manufacturing project development and national implementation
    • Brand Standards and ROI
  • Online and Print Account Executive within the Print and online Magazine

Ashley Harrell

Analyst

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Faran Hearyman

Position: Project Manager
Email: faran.hearyman@blankenshipchange.com
Areas of Expertise
  • Analytics
  • Communications
  • Learning Design, Development & Facilitation
  • Meeting Planning & Facilitation
  • Newsletter & Brochure Creation
  • Presentation & Email Template Design
  • Process Facilitation
  • Project Management
Education 
  • B.A., University of Arkansas, Communications
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Director of Project Management, WorkRecords (software)
  • Marketing Director, several mid-size healthcare companies

Faran Hearyman

Project Manager

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Lisa Henington

Position: Creative Services
Email: lisa.henington@blankenshipchange.com
Areas of Expertise
  • Advertisements
  • Branding
  • Brochures
  • eLearning Design
  • Email Design
  • Infographics
  • Logos
  • Newsletters
  • Package Design
  • Presentations/PowerPoint Templates
  • Sales Collateral
  • Tradeshow/Large Format Displays
  • Web Graphics
Education 
  • B.F.A Graphic Design, Baylor University, Waco, TX
Work Experience 
  • Creative Services, Blankenship Change Consulting, LLC
  • 20 years Graphic Design experience

Lisa Henington

Creative Services

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Sarah Henry

Position: Project Manager
Email: sarah.henry@blankenshipchange.com
Areas of Expertise
  • Training Design and Development (CBT and ILT)
  • Communications Strategy and Development
  • Change Management Methodologies, including Stakeholder and Impact Analysis
  • Project Management
  • End User Experience
  • Writing, Proofreading and Editing
  • Meeting Planning and Facilitation
Education 
  • B.S., Tarleton State University, Animal Science
Work Experience 
  • Project Manager, Blankenship Change Consulting,LLC
  • Communications Manager, Global Internal Communications, PepsiCo
  • Instructional Designer and Training Manager, Information Technology, PepsiCo
  • Training and Communications Coordinator, Operations Capability, Frito-Lay
  • Training and Research Specialist, R&D, Frito-Lay

Sarah Henry

Project Manager

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Elizabeth Higgins

Position: Project Manager
Email: elizabeth.higgins@blankenshipchange.com
Areas of Expertise
  • Communication Strategy, Planning & Execution
  • Learning – Analysis, Curriculum Planning, Design
  • Organizational Change Management
  • End User Experience
  • Stakeholder Engagement & Management
  • Project Management
Education
  • M.A., The University of Akron, Industrial Organizational Psychology
  • B.A., John Carroll University, Psychology and Business
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Accenture
    • 22 years in Organizational Change Management

Elizabeth Higgins

Project Manager

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Karen Holloway

Position: Project Manager
Email: karen.holloway@blankenshipchange.com
Areas of Expertise
  • Web Design/Development
  • Communications
  • Process Flow & Analytics
  • Data Analysis & Reporting
  • Business Case & Portfolio Management
  • Training Design & Development
  • Project Management
Education 
  • B.S., Texas A&M University, Biomedical Engineering
Work Experience 
  • Project Manager, Blankenship Change, LLC
  • Owner, Small Business
  • Senior Consultant, Accenture
  • Senior Analyst — Revenue Management & Marketing, Travelocity

Karen Holloway

Project Manager

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Heather Hoskinson

Position: Project Manager
Email: heather.hoskinson@blankenshipchange.com
Areas of Expertise
  • Training Needs Analysis and Development, Curriculum Design, Training Evaluation
  • Instructional Design & Development – eLearning, Blended Learning and Instructor-Led Training
  • Change Management
  • Communications
  • Offsite Event Planning
  • Editing and Research
  • Survey Creation and Analysis
Education 
  • B.A., University of Texas
  • M.S., Kansas State University
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Program Administration and Graduate Program Marketing/Recruitment, Simmons College of Education, Southern Methodist University
  • Owner, Small Business
  • Middle School Math/Science Education in California and Texas

Heather Hoskinson

Project Manager

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Meredith Inman

Position: Creative Services
Email: meredith.inman@blankenshipchange.com

Areas of Expertise

  • Advertisements

  • Branding

  • Brochures

  • Creative Direction

  • Event Marketing

  • Infographics

  • Newsletters

  • Logos

  • Communication Planning

  • Presentations

  • Public Relations

  • Sales Collateral

  • Marketing Videos

  • Packaging

Education

  • B.S., Texas Christian University, Adverting & Public Relation

Work Experience

Marketing, Communications, and Graphic Design, 2006 –present

  • Blankenship Change Consulting, LLC

  • Baylor Health Care System

  • Family ER and Urgent Care Centers, Texas Emergency Care Centers

Meredith Inman

Creative Services

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Caryn Jacobs

Position: Project Manager
Email: caryn.jacobs@blankenshipchange.com
Areas of Expertise
  • Organizational Design
  • Restructuring
  • Job Design
  • Organization Transition Management
  • HR Business Partnerships
  • HR Management of Mergers/Acquisitions
  • Employee Relations
  • Performance Management
Education
  • M.A., Columbia University, Organizational Psychology
B.S., Cornell University, Industrial and Labor Relations
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Executive Director, Human Resources – Canadian Imperial Bank of Commerce
  • Vice President, Human Resources – Union Bank of Switzerland
  • Assistant Vice President, Human Resources – Citibank

Caryn Jacobs

Project Manager

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Lana Kaipus

Position: Program Lead
Email: lana.kaipus@blankenshipchange.com
Areas of Expertise
  • Program Management
  • Leading Change Management and Communications for Large-Scale Global Programs
  • Communications Planning and Execution
  • Change Management and Leadership
  • Stakeholder Engagement and Management
  • International Vendor and Contract Management
  • Process Development and Design
  • Strategic Planning and Execution
  • Organization Design and Transformation Management
  • Digital Marketing & Brand Management
  • Business Requirements Analysis, Data Mapping, and Technical Design Deliverables
  • ITIL Service Management Certified

Education

  • B.A., Southern Methodist University, Organizational Management and Marketing
  • Certified PMI Project Management Professional (PMP)
  • ITIL Certified
Work Experience
  • Program Lead, Blankenship Change Consulting
    • Change Management and Communications Consulting
  • Global Digital Communications Senior Lead, Nokia
    • Change Management, Communications and O365 Implementation Manager
  • Global Senior Lead, Nokia
    • Integration Service Desk Program Lead
    • Program manager for multiple IT initiatives including ServiceNow implementation, Service Desk improvement program
  • Global Process Manager & Implementation Lead, Nokia
    • Global ITIL Process Owner for Incident Management, Problem Management and Request Fulfillment and for ensuring implementation across Nokia and six other service providers

Lana Kaipus

Program Lead

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Kami Kimbell

Position: Consultant
Email: kami.kimbell@blankenshipchange.com
Areas of Expertise
  • Organization Chart Creation
  • Survey Creation and Analysis
  • Analytics
  • Spreadsheet Design
  • Tool Testing and Audit
  • Financial Analysis
  • Document clean up
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Senior Analyst, Accenture, 9 years

Kami Kimbell

Consultant

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Crystal Klimczak

Position: Project Manager
Email: crystal.klimczak@blankenshipchange.com
Areas of Expertise
  • Organizational Change Management
  • Executive Communications
  • Communications Strategy, Planning and Execution
  • Learning & Collaboration
  • Facilitation and Meeting Planning
  • IT-focused Transformation Programs
Education
  • B.A., Southern Methodist University, English
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • 15 years in Learning & Collaboration, Communications, and Organizational Change Management
  • Accenture Manager

Crystal Klimczak

Project Manager

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Liann Loftin

Position: Program Lead
Email: liann.loftin@blankenshipchange.com
Areas of Expertise 
  • Organization Design and Transformation
  • Change Management
  • Career Model Development
  • Competency Modeling
  • Process Design & Documentation
  • Employee Onboarding
  • Communications Planning and Execution
  • Training Design and Development
  • Startup Operations
  • Project Management
Education 
  • B.A., University of Arkansas, Communications
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development Consulting
  • Operations Manager, BP Capital Fund Advisors
    • 3 years experience launching financial services startup, focused on HR process design, web development, marketing content design, recruiting and other operational functions
  • Director Client Services, WorkRecords
    • 5 years experience launching startup and managing client on-boarding, training, user interface design and customer support for labor supply chain technology company
  • Director of Training, Blockbuster
    • 2 years experience building and launching Blockbuster University
  • Education Practice Manager, Verisign
    • 2 years marketing and management of security technology education practice
  • VP Operations, AtWork Solutions
    • 5 years experience launching startup and managing training design and development projects, client relationships and operations for boutique organizational consulting firm
  • Associate, Andersen Consulting
    • 2 years organizational design, communication planning and training design and development experience in consumer products and telecommunications industries

Liann Loftin

Program Lead

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Elizabeth Lovern

Position: Program Lead
Email: elizabeth.lovern@blankenshipchange.com
Areas of Expertise
  • Project and Program Management
  • Communications Planning and Execution
  • Change Management
  • Vendor Management
  • Stakeholder Management
  • Process Design, Documentation and Improvement
  • Issue and Risk Management
  • Strategic Planning
  • Business Requirements Analysis and Mapping
  • Training Development and Facilitation
  • Meeting Planning and Facilitation
  • Strong Technical Experience
  • Relationship Building
Education 
  • M.B.A., Wake Forest University
  • B.A., Duke University, Economics and Political Science
  • Professional Certifications
    • PMP
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Over 20 years of experience spanning consulting, project management, change management, vendor management, training and communications.
    • Vendor Manager
    • Global IT Knowledge Manager
    • Project Manager
    • Proposal Manager
    • Consultant, Accenture
    • Training Development & Delivery Team Lead
    • Systems Testing Team Lead

Elizabeth Lovern

Program Lead

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Charlotte Lyon

Position: Creative Director
Email: charlotte.lyon@blankenshipchange.com

Areas of Expertise

  • Advertisements

  • Art Direction

  • Branding

  • Brochures

  • Creative Direction

  • eLearning Design

  • Infographics

  • Logos

  • Newsletters

  • Packaging

  • Photo Shoots

  • Video Production

  • Point of Sale

  • Presentations

  • Sales Collateral

  • Web Graphics

Education

  • B.B.A., Saint Edward’s University, Austin, TX, Marketing

Work Experience

  • Creative Director, Blankenship Change Consulting

  • 24 years in Art & Creative Direction

  • 8 years at an Omnicom Agency

Charlotte Lyon

Creative Director

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Anne Mann

Position: Project Manager
Email: Anne.Mann@blankenshipchange.com
Areas of Expertise
  • Communication Planning and Development
  • Project Management
  • Competency Development and Behavioral Interviewing Development
  • Role Design
  • Data Analysis (Survey Design, Interviewing, Data Summary, Analysis)
  • Curriculum Planning
  • Portal Design/Strategy

Education

  • M.B.A., Columbia University, Business
  • B.A., University of Texas, Marketing
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2011 to present
  • Adjunct Lecturer, MBA Business Leadership Center, Cox School of Business, SMU, 2012 to present
  • 5 years teaching business presentation techniques to MBA students
  • Sales, Marketing, Business and Account Management, Microsoft Corporation
  • 11 years Business Management

Anne Mann

Project Manager

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Hazel Marshall

Position: Analyst
Email: hazel.marshall@blankenshipchange.com
Areas of Expertise
  • Communications Planning & Development
  • Website Development
  • Reporting & Analysis
  • Survey Design and Development
  • Training Development
Education
  • B.A., Rice University, Linguistics Major
Work Experience
  • Analyst, Blankenship Change Consulting

Hazel Marshall

Analyst

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Lisa Maurer

Position: Project Manager
Email: lisa.maurer@blankenshipchange.com
Areas of Expertise
  • Leading Software Implementations for Large-Scale Global Projects
  • Change Management / Critical Care Support
  • Program/Project Management
  • Stakeholder Engagement and Management
  • Strong Technical Experience
  • Business Analysis / Application Design
  • User Acceptance and System Test Planning and Execution
  • Data Migration
  • Vendor Management and Contract Negotiations
  • Process Development & Implementation
  • Relationship and Consensus Building
  • Offshore Technology Management / Teaming
Education
  • B.A., Youngstown State University, Organizational Communications
Work Experience
  • Senior Technology Project Manager, Conduent, LLC (formerly Xerox)
    • 9 years management of Cloud-based Enterprise Application Implementations, including Learning Management Systems (LMS), Instructor Management and Compliance Tracking Systems.
  • Solutions Manager, Affiliated Computer Services (formerly Intellinex, LLC)
    • 9 years, Software Implementation and Quality Assurance
  • Staff Consultant, Ernst & Young LLP
    • 3 years, Learning Management System (LMS) testing and design

Lisa Maurer

Project Manager

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Kathrina McAfee

Position: Consultant
Email: kathrina.mcafee@blankenshipchange.com
Areas of Expertise
  • Change Management
  • Strategic Communications
  • Crisis Communications
  • Public Relations
  • Marketing Communications
  • Social Media
  • Executive Speech Writing
Education
  • B.A., University of Texas at Austin, Journalism
  • B.A., University of Texas at Austin, Ethnic Studies
Work Experience 
  • Consultant, Blankenship Change Consulting LLC
  • Communications Manager for global beauty company
  • Account Executive for Dallas-area public relations agencies

Kathrina McAfee

Consultant

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Kim McCabe

Position: Program Lead
Email: kim.mccabe@blankenshipchange.com
Areas of Expertise
  • Organization Design and Transformation
  • Change Management
  • Communications Planning and Execution
  • Career Model Development
  • Critical Experiences Model Development
  • Competency Modeling
  • Employee Onboarding
  • Training Design and Development
  • International Project Management
  • Process Design & Documentation
Education 
  • M.A., University of London – Birkbeck College, Contemporary History and Politics
  • B.A., Wheaton College (IL), English
  • B.A., Wheaton College (IL), Biblical Studies
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • 9 years Change Management and Organization Development Consulting
  • Associate, Booz & Company / Booz Allen Hamilton
    • 5 years strategy consulting in both private and public sectors, including significant international experience
  • Special Assistant to Managing Director, Oxford Analytica
    • 1 year research/intelligence analysis, special events execution, executive support
  • Business Development and Market Analyst, ServiceMaster Home Service Center
    • 3 years market and business development experience

Kim McCabe

Program Lead

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Aron McDonald

Position: Project Manager
Email: aron.mcdonald@blankenshipchange.com
Areas of Expertise
  • Change Management Planning
  • Communications Planning and Development
  • Meeting Planning and Execution
  • Training Research and Job Aid Development
  • Role Design
  • Organization Chart Development
  • Training Planning
Education
  • B.S., Texas A&M University
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
    • Change Management and Communications Development Consulting
  • Owner, small business, 3 years
  • Consultant, Accenture, 5 years
    • Process and Change Management Consulting

Aron McDonald

Project Manager

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Christy McWhorter

Position: Project Manager
Email: christy.mcwhorter@blankenshipchange.com
Areas of Expertise
  • Strategic Workforce Planning
  • Organization Transformation and Change Management
  • Talent and Performance Management
  • Team Building
  • Succession Planning and Leadership/Executive Development
  • Stakeholder Management and Engagement
  • Diversity and Inclusion
  • Learning Strategy and Design
Education 
  • M.B.A., St. Louis University, Concentration in Statistics
  • B.B.A., Baylor University, Human Resources, Quantitative Business Analysis and Information Technology
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • VP Talent Management, FedEx Office
    • 15 years experience in HR, Organization Development & Talent Management
  • Senior Consultant/Account Manager, Animato Consulting
    • 5 years implementing and managing ERP solutions
  • Management Consultant, Pricewaterhouse Coopers
    • 3 years of implementing ERP solutions and providing change management solutions

Christy McWhorter

Project Manager

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MC Mitchell

Position: Program Lead
Email: mc.mitchell@blankenshipchange.com
Areas of Expertise
  • Organization Design and Transformation for Large-Scale Global Initiatives
  • Career Model and Role Development
  • Critical Experiences Model Development
  • Competency Model Development
  • Change Management and Leadership
  • Communications Planning and Execution
  • Program/Project Management
  • Rollout Planning
  • Meeting Planning
  • Training Facilitation
Education 
  • M.B.A., Texas A&M University
  • B.A., Texas A&M University, Communications
Work Experience
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development Consulting
  • Project Manager, Mary Kay Corporate
    • Education and Training Management
  • Consultant, Accenture
    • Training Development and Design
    • Communications Planning Consulting

MC Mitchell

Program Lead

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Nicole Montgomery

Position: Project Manager
Email: nicole.montgomery@blankenshipchange.com
Areas of Expertise
  • Communications Strategy, Planning and Execution
  • Project and Program Management
  • Strategic Planning
  • Digital Marketing Strategy and Execution
  • Loyalty Marketing
Education 
  • B.S., University of Miami, Communications, cum laude
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Principal Owner/Marketing and Communications Strategist, Rubicon Marketing, Inc. — Marketing and Creative Services Agency
  • Consultant, T.G.I. Fridays, Inc., 7 Years
    • Loyalty and Digital Marketing
  • Director, Blockbuster, Inc., 13 Years
    • Field Communications, Program Management, Loyalty Marketing, Marketing Planning and Concept Development

Nicole Montgomery

Project Manager

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Leslie Newman

Position: Creative Services
Email: leslie.newman@blankenshipchange.com
Areas of Expertise
  • Advertisements
  • Branding
  • Brochures
  • Commercial Shoots
  • Cross-functional Project Management
  • Event Marketing
  • Marketing
  • Logos
  • Communication Planning
  • Photo Shoots
  • Presentations
  • Public Relations
  • Rise Articulate
  • Sales Collateral
  • Web Graphics

Education 

  • B.S., B.A., University of South Alabama, Mobile, AL, Marketing
Work Experience 
  • Creative Services Consultant, Blankenship Change Consulting, LLC, 2016 – present
  • Owner, West Design
    • Graphic Design and Marketing Consulting
  • Mattel Toy Company
    • Product Marketing
  • 15 years in Marketing and Public Relations
  • 8 years as a Graphic Design Professional

Leslie Newman

Creative Services

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Lisa O’Dowd

Position: Data and Analytics Specialist
Email: lisa.odowd@blankenshipchange.com
Areas of Expertise
  • Project Management
  • Advanced Data Analysis and Reporting
  • Coding for Custom Tool Development
  • Technical Writing – Requirements, System Design, Policies and Procedures, System Documentation
  • Systems Development Life Cycle
  • Organization Design Analysis
  • Offsite Planning
  • Deck Preparation
  • Role Development
Education
  • B.B.A., Baylor University, Information Systems Management
Work Experience
  • Blankenship Change Consulting, LLC, 2013-Present
  • Information Technology Development Manager, 13 Years
    • Information technology development at AT&T and Sprint

Lisa O’Dowd

Data and Analytics Specialist

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Maria Orfanidis

Position: Project Manager
Email: maria.orfanidis@blankenshipchange.com

Areas of Expertise

  • Organization and HR Transformation

  • Talent and Organization Management

  • Leadership Development

  • Performance Management

  • Change Management and Communications

  • Strategic Workforce Planning

  • Organization Design and Development

  • Relationship and Consensus Building

  • Total Compensation

Education

  • M.B.A., Strategic Human Resource Management  & Marketing, The Whitman School of Management, Syracuse University

  • B.A., Public Health (Major) and Women’s Studies (Minor), University of Rochester

Work Experience

  • Project Manager, Blankenship Change Consulting

    • Organization Design and Development and Strategic Workforce Planning Consulting

  • VP, Human Resources, Xerox Corporation

    • Senior HR Executive for the CTO, responsible for the development and delivery of human resources strategies for 2,000 R&D and Digital IT employees globally. Focus areas include the design, development and delivery of strategic workforce planning, talent acquisition, leadership development, succession planning, performance enablement, total rewards, employee communications and engagement.

  • Various roles across the human resources function. Highlights include Senior HRBP, Talent Leader for Global Functions, Global Compensation, Employee Relations, and large-scale project management

Maria Orfanidis

Project Manager

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Jeni Parrent

Position: Consultant
Email: jeni.parrent@blankenshipchange.com

Areas of Expertise

  • Project Management

  • Change Management and Communications Planning

  • Presentation Design and Development

  • Training Design and Development

  • Organization Design Support

  • Org Design support (org chart and role profile development)

  • Stakeholder Analysis and Planning

  • Research and Analysis

Education

  • B.A., Wheaton College, Communication

Work Experience

  • Consultant – Blankenship Change Consulting

  • Independent Contractor – American Heart Association

  • Director of Event Planning – KMA Companies

  • Media Buyer – KMC Media

  • Educator – Trinity Christian Academy

Jeni Parrent

Consultant

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Allison Perez

Position: Project Manager
Email: allison.perez@blankenshipchange.com
Areas of Expertise
  • Communication Planning and Execution
  • Project and Program Management
  • Change Management and Leadership
  • Stakeholder Management and Engagement
  • Process Analysis and Process Improvement
  • Learning Development and Delivery
  • Meeting Planning and Facilitation
  • Strategic Planning
Education
  • B.A., University of Mississippi, Accounting and Management Information Systems
Work Experience
  • Business Consultant, Blankenship Change Consulting
    • Change Management and Communications Consulting
    • Training Development
    • Process Assessment  and Process Improvement
  • Senior Consultant, IBM (acquired PricewaterhouseCoopers in 2001)
    • 15 years, Business Transformation and Process Improvement
  • Associate, PricewaterhouseCoopers
    • 2 years, Audit and Financial Services

Allison Perez

Project Manager

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Veena Puri

Position: Program Lead
Email: veena.puri@blankenshipchange.com
Areas of Expertise
  • Organizational Transformation and Business Turnaround
  • Change Management and Communications for large-scale projects
  • Agile Transformation (Courses completed: SAFe for Teams, SAFe for PM/PO)
  • Leadership Development, Training and Facilitation
  • Strategic Planning
  • Stakeholder Engagement and Management
  • Program Management
  • Organization Design and Development
  • Process Development & Implementation
  • Relationship Management
  • Executive Coaching
Education
  • M.B.A Marketing & Strategic Planning, Katz Graduate School of Business, University of Pittsburgh
  • B.A., Business Administration, King College
Work Experience
  • Program Lead, Blankenship Change Consulting
    • Change Management and Organization Development Consulting
  • SVP, Food & Nutrition Services K-12, Aramark/RVP Long John Silvers (Yum Brands)
    • 4 years executive leadership, general management, leadership development, operations turnarounds, and organizational development for large scale distributed services businesses
  • National Director, Strategic Business Initiatives/Multi-Brand Development, Yum Brands
    • 6 years new concept development, sales, franchising/licensing and strategic business development
  • Manager Operations Services/Area Manager, Pizza Hut
    • 4 years field operations and corporate operations services, project management, process design, leading cross-functional teams, turning around under-performing businesses

Veena Puri

Program Lead

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Heidi Porter

Position: Creative Director
Email: heidi.porter@blankenshipchange.com
Areas of Expertise
  • Advertising
  • Art Direction
  • Brand Development
  • Brochures
  • Creative Direction
  • Collateral
  • Graphic Design
  • Retail/Shopper Marketing
  • Packaging Design
  • Web Graphics
Education 
  • University of Texas at Arlington, Major: Advertising Design, Minor: Film
Work Experience 
  • Creative Director, Blankenship Change Consulting, LLC
  • 23 years in Art & Creative Direction
  • 17 years with Omnicom Agencies
  • Co-Founder/Creative Director, Brandfacto, Advertising and Brand Development Agency

Heidi Porter

Creative Director

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Wendy Quenzer

Position: Analyst
Email: wendy.quenzer@blankenshipchange.com
Areas of Expertise
  • Social Media Platform Development
  • Human Resources
  • Organization Development
  • Project Management
  • Communications Planning and Development
  • Business Plan Development
  • Change Management
  • Performance Management
  • Marketing
  • Instructional Training Design & Development
Education
  • B.A.. Texas Tech University, Public Relations and Marketing
Work Experience
  • Analyst, Blankenship Change Consulting
  • Social Media Marketing Communications Consultant, 7 years
  • Finance & Accounting Recruiter, Colvin Resources Group, 4 years
  • Professional Recruiter, Kelly Services, 3 years

Wendy Quenzer

Analyst

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Neetu Rainwater

Position: Program Lead
Email: neetu.rainwater@blankenshipchange.com
Areas of Expertise
  • IT Organizational Transformation
  • Global Technology Implementation
  • Program & Portfolio Management
  • Communications Strategy
  • Service Management
  • Productivity Strategies
  • Process Design & Implementation
Professional Certifications 
  • ITIL
  • PMP
  • Six Sigma Black Belt
  • Six Sigma DFSS Green Belt
  • Series 7 license
  • Series 63 license
  • Series 6 license
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Senior Director, Global Service Management & Asset Management
  • Senior Director, Service Management Technologies & Operations
  • Senior Director, End User Services & Support Centers
  • Senior Director, Global Capabilities & Enterprise Test Center
  • Senior Director, NA Network Engineering & Operations
  • Senior Vice President, Architecture and Engineering Executive

Neetu Rainwater

Program Lead

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Jeanne Rozas

Position: Project Manager
Email: jeanne.rozas@blankenshipchange.com
Areas of Expertise
  • Learning Design and Development
  • Strategic Training and Logistics Planning
  • Curriculum Development
  • Training Content Review
  • Training Delivery and Facilitation
  • Change Management and Leadership
  • Talent Development
  • Meeting Planning and Facilitation
  • Retail Merchandising/Buying
Education
  • B.A., Indiana University, Apparel Merchandising/Business
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2014 to present
  • 20 years Merchandising, Buying and Training and Development, Neiman Marcus

Jeanne Rozas

Project Manager

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Courtney Rust

Position: Project Manager
Email: courtney.rust@blankenshipchange.com
Areas of Expertise
  • Project and Program Management
  • Change Management
  • Organization Design and Development
  • HR Transformations
  • Recruiting
  • Career Modeling and Role Development
  • Performance Management
  • Stakeholder Engagement and Management
  • Meeting Planning and Execution
  • Talent Management Software Design and Implementation
Education
  • B.S., Texas A&M University, Psychology with a Minor in Business / HR Management
Work Experience
  • Consulting Project Manager, Blankenship Change Consulting
    • Change Management and Organization Development Consulting
  • Senior Consulting Manager, Incipient Consulting
    • Change Management, Talent Management and Process Management Consulting
  • Managing Director of Talent Acquisition, FTI Consulting
    • Directed the recruiting and onboarding program for this global organization
  • HR Business Partner and North America Talent Acquisition Lead, Accenture
    • Performance management, career counseling, staffing, compensation, and policy enforcement
    • Oversaw recruiting efforts for the enterprise solutions practice

Courtney Rust

Project Manager

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Antoinette Ryan

Position: Project Manager
Email: antoinette.ryan@blankenshipchange.com
Areas of Expertise
  • Performance Consulting
  • Training Design, Development, Delivery
  • Needs Analysis
  • Competency Modeling
  • Curriculum Design
  • Project Management
  • Role-based Learning Roadmap Design and Development
Education 
  • B.A., Indiana University of Pennsylvania, Journalism/Education
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Senior Instructional Designer, ARGO Data Resources
  • Performance Consultant/Senior Learning Specialist, HP/HPE
  • Technical Writer/Training Advisor, EDS

Antoinette Ryan

Project Manager

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Angie Sifferman

Position: Program Lead
Email: angie.sifferman@blankenshipchange.com
Areas of Expertise 
  • Leading Change Management and Communications for large-scale global projects
  • Communications Planning and Execution
  • Change Management and Leadership
  • Stakeholder Engagement and Management
  • Competency Modeling
  • Career Model Development
  • Organization Design and Development
  • Strong Technical Experience
  • Process Development
  • Organizational Strategy and Governance
  • Relationship and Consensus Building
  • Meeting Planning and Facilitation
Education
  • B.B.A., University of Texas, Management Information Systems
Work Experience
  • Program Lead, Blankenship Change Management, LLC
    • Change Management and Organization Development Consulting
  • VP Product Development, HealthSims
    • 4 years Training and Product Development for health-based CBT/WBT
  • Manager, Accenture
    • 6 years Technology, Business Process, and Human Performance and Change Management Consulting consumer products and telecommunications industries
  • Community Leadership
    • Experience in Leadership and Board of Director roles through Junior League of Collin County, Leadership Plano, Plano ISD Education Foundation, Plano Youth Leadership, and other community organizations

Angie Sifferman

Program Lead

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Michelle Stover

Position: Program Lead
Email: michelle.stover@blankenshipchange.com
Areas of Expertise
  • Communications Strategy, Planning & Execution
  • Change Management
  • Project & Program Management
  • Stakeholder Management & Engagement
  • Strategic Planning
  • Process Design & Analysis
  • Marketing & Brand Strategy
  • Education
  • B.S., University of Texas at Dallas, Business
Professional Certifications 
  • PMP
  • CM
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Director, IT Business Stakeholder
  • Head of Global Corporate Programs, Brand & Strategy Communications
  • Market Operations Manager, North America
  • Marketing Manager, Global Campaigns & Communications

Michelle Stover

Program Lead

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Ermioni Takou

Position: Analyst
Email: ermioni.takou@blankenshipchange.com

Areas of Expertise

  • Research and analysis

  • Job aid and learning tool development

  • Change management

  • Communications development

  • Financial analysis

Education

  • Master of Business Administration, University of Dallas

  • B.A., Conservation of Antiquities and Works of Art, University of Attica, Athens, Greece

Work Experience

  • Business Analyst, Blankenship Change Consulting

  • Project Lead, MBA Capstone Project, Federal Reserve Bank:

  • Consultant, Chokas PMD Group LLC:

  • Director, Product Manager, and Product Designer; Klostofolia

  • Monument Conservator, Acropolis Restoration Service

Ermioni Takou

Analyst

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Jennifer Tapp

Position: Consultant
Email: jennifer.tapp@blankenshipchange.com
Areas of Expertise
  • Training Needs Analysis and Development
  • Curriculum Design
  • Instructional Design
  • Training Development
    • eLearning
    • Virtual Learning
    • Blended Learning
    • Instructor-Led Training
  • Messaging and Content Creation
  • Program and Project Management
Education
  • B.B.A. Texas A&M University, Marketing with Advertising Emphasis
Work Experience
  • Consultant, Blankenship Change Consulting
  • Instructional Designer, T-Mobile
  • Integrated Marketing Manager, Brand Identity Manager, Sprint Corporation
  • Marketing Communications Manager, BrightSpot Incentives & Event

Jennifer Tapp

Consultant

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Rachel Taylor

Position: Consultant
Email: rachel.taylor@blankenshipchange.com

Areas of Expertise

  • Instructional Design

  • Curriculum Development and Design

  • Leading Adult Learning

  • ILT and E-Learning Training Development

  • Change Management

  • Presentation Design and Development

  • Research and Analysis

  • Meeting Planning and Facilitation

  • Program Management for Learning

  • Relationship and Consensus Building

Education

  • B.A., Texas A&M University, Education

  • M.A., University of Texas at Arlington, Educational Leadership

  • Ed.D., Southern Methodist University, Educational Leadership and Policy Studies

Work Experience

  • Consultant – Blankenship Change Consulting

  • Independent Contractor – Fringe Learning

  • Independent Contractor – Frisco ISD

  • Principal/Administrator – Frisco ISD

  • Educator – Frisco ISD and Galena Park ISD

Rachel Taylor

Consultant

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Jackie Walker

Position: Consultant
Email: jackie.walker@blankenshipchange.com

Areas of Expertise

  • Training Design and Development
  • Data Analysis and Reporting
  • Presentation Development
  • Communication Planning and Development
  • Website and Social Media Design

Education

  • B.S., University of Oklahoma – Sociology

Work Experience

  • Consultant, Blankenship Change Consulting
  • Marketing Manager, St. Andrew Preschool
  • Social Media Manager, DCJ Dance
  • Marketing, Ebby Halliday Realtors
  • Director of Operations, Access Travel

Jackie Walker

Consultant

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Amy Walsh

Position: Communications Specialist
Email: amy.walsh@blankenshipchange.com

Areas of Expertise

  • Research, Interviewing, Writing, Editing

  • Multimedia Content Creation

  • Communications Program Management

  • Employee Communications

  • Executive Communications

  • Brand, Identity and Reputation Management

  • Change Communications for Large-Scale Global Projects

  • Print and Digital Channel Creation and Management

Education

  • B.A., University of South Florida, Journalism

Work Experience

  • Director, Global Internal Communications, PepsiCo

    • Executive, Employee and Change Communications

  • Manager, Global Services Communications, Baker & McKenzie

    • Executive, Employee and Marketing Communications

  • Manager, Corporate Communications, Aon

    • Employee and Marketing Communications

  • Manager, Leadership Communications, Arthur Andersen

    • Executive, Employee and Crisis Communications

  • Reporter and editor, Tampa Bay Times

    • General Assignment Reporter, Features Desk Supervisor, Copy Editor

Amy Walsh

Communications Specialist

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Heather Ward

Position: Consultant
Email: heather.ward@blankenshipchange.com

Areas of Expertise

  • Remote and On-Site Training (e.g. Remote IT Support, Moderator, Facilitator, Coordinator)
  • PI Planning Event Support (e.g. Remote IT Support, Moderator, Facilitator, Coordinator)
  • SAFe® Agile Methodology
  • DevSecOps
  • Human Resource Management
  • Developing Presentations and Job Aids
  • Data Analysis and Reporting
  • Survey Creation and Analysis
  • Career Model Development
  • Meeting Planning & Facilitation
  • Organization Design Support (e.g., Role Writing)
  • Process Development
  • Relationship and Consensus Building
  • Offsite Planning

Education

  • B.B.A., M.B.A, University of New Mexico, Human Resources Management
  • Certified SAFe® Agilist
  • Certified Gatekeeper

Work Experience

  • 5 years, Consultant, Blankenship Change Consulting
  • 5 years, Human Resources Management Professional (e.g. Health Care, National Laboratory, Software, Staffing Agency, and Banking)

Heather Ward

Consultant

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Suzannah White

Position: Program Lead
Email: suzannah.white@blankenshipchange.com
Areas of Expertise
  • Project Management
  • Training Design & Development
  • Communication Design & Development
  • Change Management
  • Data Analysis and Reporting
  • Meeting Planning
  • Process Design and Development
  • 3rd Party Partnership for Higher End eLearning
Education 
  • B.A., Baylor University
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC, 2011- Present
  • Vice-President, ISGN
  • HR Consultant, AtWork Consulting
    • 15 Years Experience in Consulting, Training and Process Design Development

Suzannah White

Program Lead

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Laura Wilcox

Position: Program Lead
Email: laura.wilcox@blankenshipchange.com
Areas of expertise
  • Global Communications and Change Management Strategy, Planning and Execution for large-scale international projects
  • Training design, development and facilitation
  • Organization Design and Transformation
  • Career Model and competency development
  • Stakeholder engagement and management
  • Meeting planning
  • Survey development and stratification
  • User acceptance and system test planning and execution
Education
  • B.B.A., Texas Christian University, Human Resource Management/Communications
Relevant work experience
  • Program Lead, Blankenship Change Consulting, LLC
    • 9 years, Change Management and Organization Development Consulting
  • Project Manager, Orange Leap
    • 8 years, Donor Based Software Implementation
  • Accenture
    • 4 years, Consultant

Laura Wilcox

Program Lead

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Jennifer Williams

Position: Project Manager
Email: jennifer.williams@blankenshipchange.com
Areas of Expertise
  • Training Development
  • Analysis, Design and Testing
  • Project Management
  • Communications
  • Leadership and Organization
  • Offsite Planning
  • Editing and Research
Education
  • M.B.A., Baylor University
  • B.B.A., Baylor University, Management and Information Systems Management
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2016 to present
  • Consultant, EDS
  • Consultant, PricewaterhouseCoopers
  • Consultant, Texas Instruments

Jennifer Williams

Project Manager

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Jim Wilson

Position: Project Manager
Email: jim.wilson@blankenshipchange.com
Areas of Expertise
  • IT Organizational Strategy and Operating Models
  • IT Service Delivery and Service Management
  • IT Infrastructure and End User Computing
  • Career Development
  • Global Leadership
  • Diversity & Inclusion
  • Meeting Planning and Facilitation
  • Bilingual (English/Spanish)
Education 
  • M.S., University of Arizona, Optical Sciences
  • B.S., Texas Christian University, Physics
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • IT Senior Director, PepsiCo
    • Global IT leadership roles, including:
    • Sr. Director of Technology Service Delivery – North America & Latin America
    • Sr. Director of Architecture – PepsiCo Americas Foods
    • Chief Technology Officer – Frito-Lay
    • Extensive experience in organizational and operational model change management, cross-cultural leadership and diversity/inclusion strategies
  • IT Strategy Consultant, Synova Technologies
  • Community Leadership
    • Leadership and volunteer roles with Compassion International, Dallas Community Tax Centers, Project Hope, Texas Christian University and other community organizations

Jim Wilson

Project Manager

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Rebecca Wilson

Position: Consultant
Email: rebecca.wilson@blankenshipchange.com
Areas of Expertise
  • Digital Marketing and Advertising
  • Website Design Strategy
  • Website Content Development
  • SEO
  • Creative Direction and Development
  • Information Architecture
  • Project Management
  • Industry Research
  • IBM – Enterprise Content Management (ECM – CMS)
Education
  • B.A., Eastern Connecticut State University
  • Graduate Marketing Certificate Program – SMU
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Digital Marketing and Advertising Consultant, 10 years
  • RFP Proposal Writer and Management, 4 years
  • Customer Service Management and Training, 5 years

Rebecca Wilson

Consultant

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Jennifer Winters

Position: Project Manager
Email: jenn.winters@blankenshipchange.com
Areas of Expertise
  • Software Gap Analysis & Customization
  • Software Implementation Methodology and Training Development
  • User acceptance, systems test planning and execution
  • Training Design & Development (instructor led and computer based)
  • Data Analysis & Reporting (data summary, data conversion analysis)
  • Change management including software rollout and implementation
Education 
  • M.Ed., West Texas A&M University, Instructional Technology & Design
  • B.S., Texas A&M University, Political Science
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
    • Change Management and Organization Development Consulting
  • Senior Business Analyst/Senior Consultant, Farr Systems, Inc.
    • Process Management Consulting and Change Implementation
  • Quality Assurance Manager, Orange Leap, Non-profit
    • CRM Software Design, Development, Testing and Implementation Projects

Jennifer Winters

Project Manager

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Laura Young

Position: Consultant
Email: laura.young@blankenshipchange.com
Areas of Expertise
  • Organizational Transformation to Agile Methodology
  • Digital Product Management
  • Change Management
  • Stakeholder Management
  • Project and Program Management
  • Training Development
  • Meeting Planning and Facilitation
  • Website Development
  • Communications Planning
Education
  • M.B.A., Texas Christian University
  • B.S., University of Colorado, Boulder
  • Agile Certified Product Manager and Product Owner (ACPMPO)
Work Experience
  • Consultant, Blankenship Change Consulting
    • Change Management and Communications Consulting Digital Product
  • Marketing Professional, Accenture
    • Agile Transformation of Digital Products
  • Agile Release Manager, Accenture
    • IT Alignment Post-Agile Transformation
  • Digital Program Manager, RMG Networks
    • New Website Creation
  • Senior Account Management Roles, various
    • New Website Creation
    • Client Service

Laura Young

Consultant

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Jessica Hutchinson

Executive Assistant

Diane Isbel

Billing Manager

Jacob Marshall

General Counsel