Dana Blankenship

: Owner and CEO
Areas of Expertise
  • Organization Transformation
  • Organization Design and Development
  • Competency Modeling
  • Career Model Development
  • Change Management and Leadership
  • Communications Planning and Execution
  • Team Building
  • Meeting Planning and Facilitation
  • Critical Experience Design
  • Learning Design and Development
  • Executive Coaching
Education
  • M.A., Baylor University, Organization Communication
  • B.A., Baylor University, Communications Specialist
Work Experience
  • Owner and CEO, Blankenship Change Consulting, LLC since 2005
  • Change Management and Organization Development Consulting, Partner Accenture 1988-2003

Dana Blankenship

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Julie Alford

Position: Consultant
Areas of Expertise
  • Competency Modeling
  • Role Design
  • Education and Training Curriculum Mapping
  • Change Communications Planning
  • Behavioral Interview Guide Development
  • Interviews, Research and Analysis
Education
B.B.A., Baylor University, Finance and Marketing Majors, Economics Minor
Work Experience 
  • Consultant, Blankenship Change Consulting, LLC
  • Project Management & Design – Residential Construction
  • AmREIT – Financial Research and Market Analysis
  • Sanders Marketing – Promotional Materials Design
  • EDS – Financial Analyst

Julie Alford

Consultant

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Amy Bell

Position: Project Manager

Areas of Expertise

  • Project and Program Management
  • Change Management
  • Communications Management
  • Stakeholder Engagement and Management
  • Training Development and Facilitation
  • Process Design, Documentation and Improvement
  • Meeting/Offsite Planning and Facilitation
  • Business Requirements Analysis and Mapping
  • Issue and Risk Management
  • Testing Facilitation
  • Vendor Management

Education
Bachelor of Arts, Texas Tech University, Management Information Systems

Work Experience

  • Project Manager, Blankenship Change Consultant, LLC
  • Program Manager, Pioneer National Resources
  • Executive Project Sponsor, Quorum Business Solutions
  • Client Support, Senior Service Manager, Quorum Business Solutions

Amy Bell

Project Manager

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Anne Blaylock

Position: Project Manager
Areas of Expertise
  • Software Gap Analysis & Customization
  • Software Implementation Methodology and Training Development
  • Business Requirements Analysis & Mapping
  • Business Process Design
  • Data Analysis (data summary, data conversion analysis)
  • Project Management
  • Role Design
Education 
  • M.B.A., University of Texas, Business
  • B.A., University of Texas, Business Honors, Finance
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Program Manager and Business Consultant for large scale CRM software implementation projects, Software Implementation Methodology and Training Development, Oracle Consulting
  • Internal Auditor of Upstream business practices and quality controls, Exxon Company USA
  • Accounts Receivable, Payables, HR and Business Management, WhoAt, L.L.C.

Anne Blaylock

Project Manager

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Kelly Bernhardt

Position: Consultant
Areas of Expertise
  • Project Management & Governance
  • Process Design & Development
  • Organization Design and Transformation Management
  • Communication Planning and Execution
  • IT Implementation Planning and Execution
  • Systems Development/Integration
  • Change Management
  • Stakeholder Engagement and Management
  • Product Operations and Supply Chain Management
Education
  • B.B.A., Southern Methodist University, Finance and Organizational Management
Work Experience
  • Business Consultant, Blankenship Change Consulting LLC
  • Director, Gap, Inc.
    • Organization Transformation Projects
    • Product Operations
    • Supply Chain Strategy
    • Inventory Management and Strategy
  • Consultant, Accenture
    • Communications and High-Tech industry
    • IT Implementations
    • Process Analysis and Design

Kelly Bernhardt

Consultant

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Sheila Bernhardt

Position: Consultant
Areas of Expertise
  • Data Analysis, Reporting and Testing
  • Project and Program Management
  • Technology Organizational Design, Implementation and Support
  • Survey Creation and Analysis
  • End User Experience
  • Training Development
  • Meeting Facilitation
Education
  • Western Governor’s University of Utah, Bachelor of Science – Information Technology
Work Experience
  • Consultant for Blankenship Change Consulting LLC
  • Scott County Public Schools – Chief Information Officer/Chief Technology Officer
  • Quaker Coal Company – Information Systems Network Administrator
  • Horizon Coal Company – Network and Unix Administrator
  • Zeigler Coal Company – Client Systems Engineer and Support
  • Shell Mining Company – Systems Analyst

Sheila Bernhardt

Consultant

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Kendall Brown

Position: Consultant
Areas of Expertise
  • Change Management and Communications​
  • Marketing and Brand Management​
  • Global Project and Program Management​
  • Strategic Planning​
  • Communications Planning and Execution​
  • Value Proposition, Messaging and Content Creation​
  • Competitive Analysis​
  • Team Building​
  • Stakeholder strategy, communications and engagement ​
  • Employee communications and engagement
Education
  • M.B.A., Texas Christian University
  • B.A., Baylor University, Communications
Work Experience
  • Business Consultant, Blankenship Change Consulting​ LLC
  • Vice President of Demand Generation, First Orion
  • Director of Digital Marketing, Masergy
  • Senior Consultant, Verizon, Inc.
  • Director of Marketing, Systemware, Inc.

Kendall Brown

Consultant

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Rachel Castrillon

Position: Program Lead
Areas of Expertise
  • Instructional Design
  • eLearning
  • Business Process Design and Development
  • Change Management
  • Human Resources
  • Project and Program Management
  • Information Technology Design, Development and Implementation
Education 
  • B.A., University of Texas at Austin
Work Experience 
  • Program Lead , Blankenship Change Consulting
  • Change Management Consultant, Essilor
  • Senior Manager, Sendero Consulting
  • Director, HR Information Services, Fidelity Investments
  • Manager, Change Management, Accenture

Rachel Castrillon

Program Lead

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Sally Cavenaugh

Position: Consultant
Areas of Expertise
  • Training Design & Development
  • Presentation Development
  • Change Communications Planning
  • Organization Design and Development
  • Process Development & Implementation
  • Meeting Planning & Facilitation
  • Interviews, Research and Analysis
  • Change Management
  • Data Analysis & Reporting
Education 
  • B.B.A., Baylor University, Management and Marketing
Work Experience 
  • Consultant, Blankenship Change Consulting
  • Consultant, HiGasfy Productions
  • Founder and President, MatchMed & Associates
  • Corporate Director of Physician Recruitment, Medical Edge Healthcare
  • Management Services, EmCare, Inc.

Sally Cavenaugh

Consultant

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Angela Chastain

Position: Project Manager
Areas of Expertise
  • Communications Planning and Execution
  • Change Impact and Stakeholder Analysis
  • Change Management
  • Training Development
  • Organizational Development
  • Talent Management, Succession Planning and Mentoring
  • Corporate Downsizing
  • Employee and Labor Relations
  • HR Methods and Procedures
  • HR Metrics, Compliance and Diversity
  • Research and Analysis
Education
  • M.B.A., LeTourneau University
  • B.B.A., University of Houston, Organizational Behavior and Management
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2013 to Present
  • Human Resources Professional, 15 Years
  • Senior Human Resources Management, AT&T
  • HR Experience with Target Stores, VALIC, and the Equal Employment Opportunity Commission

Angela Chastain

Project Manager

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Bianca Chow

Position: Consultant
Areas of Expertise
  • Diversity, Equity, Inclusion & Belonging
  • ESG / Sustainability / Corporate Social Responsibility
  • Philanthropy and Community Impact
  • Learning & Development
  • Workshop Facilitation and Coaching
  • Communication Planning & Execution
  • Employer Branding, Marketing & Strategy
  • Stakeholder Engagement & Management
  • Process Development & Implementation
  • Program Management
  • Strategic Planning
  • Retail Operations and Global Brand Management
Education
  • The University of Texas at Austin, Bachelor of Business Administration – Marketing
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Consultant – Kanarys
  • Partner and Speaker – Diversity Crew
  • VP of Consulting – Hummingbird Humanity
  • DEI Lead– Ericsson
  • DEI and Wellbeing Lead – Fossil Group
  • Director of Sustainability – Fossil Group
  • Divisional Brand Manager – Michael Kors Watches & Jewelry – Fossil Group

Bianca Chow

Consultant

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Robyn Clifford

Position: Project Manager
Areas of Expertise
  • Data Analysis and Reporting
  • Project Management
Education 
  • B.S., Texas A&M University, Biomedical Engineering
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • HR and Operations Consultant focusing on Employee Engagement, Inclusion and Diversity, Internal Communications, Accenture Strategy
  • Quality Assurance Auditor of Accenture Project Management Methodology, Accenture
  • Business Consultant, Accenture

Robyn Clifford

Project Manager

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Shanti Coimbatore

Position: Program Lead
Areas of Expertise
  • Training Needs Analysis and Development, Stakeholder Analysis, Audience Analysis, Communications Planning, Curriculum Planning, Training Evaluation
  • Instructional Design & Development – eLearning, mLearning, Blended Learning, and Instructor-Led Training
  • Project Management, Change Management, Communications
Education 
  • M.T.S.C., Miami University, Technical Communication
  • M.A., Ravishankar University, India, English
  • B.A.B.Ed., Barkatullah University, India, English and Education
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Instructional Design Consultant, Frito-Lay
  • Consulting Experience with AT&T, Sprint, HCSC, Miami University (OH)
  • 15+ Years in Change Management/Training Design and Development

Shanti Coimbatore

Program Lead

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Kara Conway

Position: Consultant

Areas of Expertise

  • Instructional Design
  • Curriculum Development and Design
  • Leading Adult Learning
  • ILT and vILT Training Development
  • Change Management
  • Presentation and Training Design and Development
  • Meeting Planning and Facilitation
  • Relationship and Consensus Building

Education

  • B.A., LeMoyne College, Syracuse, New York
  • M.A., LeMoyne College, Elementary and Special Education

Work Experience

  • Consultant – Blankenship Change Consulting
  • Instructional Specialist – Carrollton Farmers Branch ISD
  • Educator – Carrollton Farmers Branch ISD and Allen ISD

Kara Conway

Consultant

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Lauri Courtright

Position: Project Manager
Areas of Expertise
  • Cross-functional Project Management
  • Communications Design and Development
  • People Leader Tool Development
  • Agile
  • IT and Supply Chain Expertise
  • Meeting Planning and Facilitation
  • Change Management
  • Process Design and Documentation
  • Web Development and Design
Education
  • M.B.A., Texas Woman’s University, Houston, TX
  • B.B.A., Texas A&M University, College Station, TX, Management Information Systems
Work Experience
  • Project Manager, Blankenship Change Consulting
  • IT and Supply Chain Project Management Consulting, 7 years
  • Total Petrochemicals and Refining
  • Systems Operations and Application Development Supervisor, 5+ years
  • Application Development Consulting, 6 years

Lauri Courtright

Project Manager

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Julie DeHan

Position: Consultant
Areas of Expertise
  • Career Model Development
  • Offsite Planning
  • Training Development and Job Aids
  • Organization Design Support (e.g., Role Writing, Org Chart Creation, Quality Management)
  • Reporting and Analysis
  • Survey Creation and Analysis
  • Communications Development
  • Translation Management
Education
  • B.B.A., Langston University, Organizational Management
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Educational Professional, 9 years

Julie DeHan

Consultant

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Lindsey Eason

Position: Consultant
Areas of Expertise 
  • Training Needs Analysis and Development, Curriculum Design, Training Evaluation
  • Instructional Design & Development — eLearning, Blended Learning and Instructor-Led Training
  • Project Management
Education 
  • M.S. Texas A&M University, Educational Human Resource Development
  • B.A. Texas A&M University, International Business
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Knowledge Initiatives Manager, National Athletic Trainers’ Association
  • Training Coordinator, The i2 Foundation, Aidmatrix
  • Business Analyst, Aon Hewitt

Lindsey Eason

Consultant

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Rebekkah French

Position: Creative Director
Areas of Expertise
  • Print Advertising
  • Art Direction
  • Brand Development
  • Logo Design
  • Brochures
  • Creative Direction
  • Graphic Design
  • Retail/Shopper Marketing
  • Packaging Design
  • Web Graphics
  • Web Site Design
  • Digital Advertising
  • Direct Mail
  • Environmental Design
  • Video Production and Set Design
  • Photoshoot Production and Creative Direction
Education 
  • Bachelor of Arts, The University of Texas, Liberal Arts
Bachelor of Journalism, The University of Texas, Communications
Work Experience 
  • Creative Director, Blankenship Change Consultant, LLC
  • 24 years in Art & Creative Direction
  • 13 years with Omnicom Agencies

Rebekkah French

Creative Director

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Mandy Fritsche

Position: Project Manager
Areas of Expertise
  • Communications Planning and Development
  • Project Management
  • Meeting Planning and Execution
  • Training Research and Job Aid Development
  • Research and Analysis
  • Data Analysis and Reporting
  • Instructional Design & Development – eLearning, Blended Learning and Instructor-Led Training
  • Network Marketing
  • Offsite planning
  • Org Design support
Education
  • B.B.A., Texas A&M University, Marketing
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Small Business Owner, 5 years
  • Systems Evolution, Finance Analyst and Office Manager, 2 years
  • Southwest Airlines, Sr. Marketing Analyst, 4 years
  • Accenture, Consultant, 2 years

Mandy Fritsche

Project Manager

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Samantha Goldstein

Position: Consultant
Areas of Expertise
  • Change Management
  • Stakeholder Management and Engagement
  • Strategic Planning
  • Communications Planning and Execution
  • Training Design and Development
  • Survey Design, Execution, and Analysis
  • Meeting Planning and Facilitation
  • Performance Management
  • Organizational Design
  • Company Culture / Values –Articulation, Assessment, Embedding
Education 
  • B.A., Tulane University, English and Spanish
  • Prosci Certified Change Practitioner
  • Certified Change Management Professional (CCMP)
  • Leadership Circle Profile Certified Coach
Work Experience 
  • Consultant, Blankenship Change Consulting LLC
  • Director of Communications, PrimeSource Building Products
  • Talent Manager, 7-Eleven
  • Enterprise Change Management Lead, Interstate Batteries
  • Culture Ambassador, Interstate Batteries

Samantha Goldstein

Consultant

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Laura Grosskopf

Position: Consultant
Areas of Expertise
  • Requirements, Analysis, Process Design, Implementation
  • Training & Documentation
  • Project Management
  • Research and Analysis 
  • Organizational Development
  • Communications
Education
  • B.B.A., Baylor University, Management and Information Systems
Work Experience
  • Consultant, Blankenship Change Consulting, LLC, 2022 to present
  • Executive Director, Carroll Education Foundation
  • Project Manager, TXU Energy
  • Consultant, Viant Consulting
  • Consultant, PricewaterhouseCoopers
  • Tax Compliance Analyst, PricewaterhouseCoopers

Laura Grosskopf

Consultant

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Meenakshi Gupta Lulla

Position: Program Lead
Areas of Expertise
  • Organizational Risk and Readiness Assessment
  • Change Management Strategy and Planning
  • Communications Planning and Development
  • Intranet Design and Planning
  • Change Impact Assessment
  • Change Champions Network Management
  • Training Planning
  • Meeting Planning and facilitation
Education 
  • M.Sc., Northwestern University, Integrated Marketing Communications
  • B.A., Delhi University, English Literature
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development
  • Organizational Change Management, American Airlines
    • Change management strategy and plan for the reservation system integration project post merger with U.S. Airways
  • Strategic Change, BearingPoint
    • 5 years experience in change management and communications strategy development and execution for various clients
  • Manager, ICICI Bank (largest private bank in India)
    • Intranet design and management and employee communications

Meenakshi Gupta Lulla

Program Lead

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Cara Hamrick

Position: Consultant

Areas of Expertise

  • Cross-Functional Project Management
  • Change Management and Communications Planning
  • eLearning Training Design and Content Development
  • Process Design and Documentation
  • Organization Design Support
  • Stakeholder Analysis and Planning
  • Survey Design, Development and Analysis

Education

  • B.S., Kansas State University, Operations Management
  • B.S., Kansas State University, Marketing

Work Experience

  • Consultant – Blankenship Change Consulting
  • Director – AT&T

Cara Hamrick

Consultant

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Lisa Henington

Position: Creative Services
Areas of Expertise
  • Advertisements
  • Branding
  • Brochures
  • eLearning Design
  • Email Design
  • Infographics
  • Logos
  • Newsletters
  • Package Design
  • Presentations/PowerPoint Templates
  • Sales Collateral
  • Tradeshow/Large Format Displays
  • Web Graphics
Education 
  • B.F.A Graphic Design, Baylor University, Waco, TX
Work Experience 
  • Creative Services, Blankenship Change Consulting, LLC
  • 20 years Graphic Design experience

Lisa Henington

Creative Services

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Faran Hearyman

Position: Project Manager
Areas of Expertise
  • Analytics
  • Communications
  • Learning Design, Development & Facilitation
  • Meeting Planning & Facilitation
  • Newsletter & Brochure Creation
  • Presentation & Email Template Design
  • Process Facilitation
  • Project Management
Education 
  • B.A., University of Arkansas, Communications
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Director of Project Management, WorkRecords (software)
  • Marketing Director, several mid-size healthcare companies

Faran Hearyman

Project Manager

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Sarah Henry

Position: Project Manager
Areas of Expertise
  • Training Design and Development (CBT and ILT)
  • Communications Strategy and Development
  • Change Management Methodologies, including Stakeholder and Impact Analysis
  • Project Management
  • End User Experience
  • Writing, Proofreading and Editing
  • Meeting Planning and Facilitation
Education 
  • B.S., Tarleton State University, Animal Science
Work Experience 
  • Project Manager, Blankenship Change Consulting,LLC
  • Communications Manager, Global Internal Communications, PepsiCo
  • Instructional Designer and Training Manager, Information Technology, PepsiCo
  • Training and Communications Coordinator, Operations Capability, Frito-Lay
  • Training and Research Specialist, R&D, Frito-Lay

Sarah Henry

Project Manager

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Amy Holcomb

Position: Consultant
Areas of Expertise
  • Branding
  • Digital Presentations (PowerPoint)
  • Newsletters
  • Interactive PDFs
  • Form Design (Word, PDF, Print)
  • Brochures
  • Illustrations (Vector and Raster)
  • Web Design, Banners, and Graphics
  • Instructional Design/eLearning
  • Zoom Backgrounds / Lock Screens
  • Advertisements
  • Event Graphics and Collateral Materials
  • Banner Design and Trade Show Graphics
  • Reports (including Federal Compliance)
Education 
  • Bachelor of Fine Arts, Graphic Design Louisiana State University, Baton Rouge, LA
  • Web Design Certificate Program, LSU Division of Continuing Education
Work Experience 
  • Consultant, Blankenship Change Consulting LLC
  • 30 years in the field of Graphic Design, including Art/Creative Direction
  • Louisiana Workforce Commission (Department of Labor), PR & HR Departments
  • Woman’s Hospital (Baton Rouge, LA)

Amy Holcomb

Consultant

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Karen Holloway

Position: Project Manager
Areas of Expertise
  • Web Design/Development
  • Communications
  • Process Flow & Analytics
  • Data Analysis & Reporting
  • Business Case & Portfolio Management
  • Training Design & Development
  • Project Management
Education 
  • B.S., Texas A&M University, Biomedical Engineering
Work Experience 
  • Project Manager, Blankenship Change, LLC
  • Owner, Small Business
  • Senior Consultant, Accenture
  • Senior Analyst — Revenue Management & Marketing, Travelocity

Karen Holloway

Project Manager

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Heather Hoskinson

Position: Project Manager
Areas of Expertise
  • Training Needs Analysis and Development, Curriculum Design, Training Evaluation
  • Instructional Design & Development – eLearning, Blended Learning and Instructor-Led Training
  • Change Management
  • Communications
  • Offsite Event Planning
  • Editing and Research
  • Survey Creation and Analysis
Education 
  • B.A., University of Texas
  • M.S., Kansas State University
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Program Administration and Graduate Program Marketing/Recruitment, Simmons College of Education, Southern Methodist University
  • Owner, Small Business
  • Middle School Math/Science Education in California and Texas

Heather Hoskinson

Project Manager

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Meredith Inman

Position: Creative Services

Areas of Expertise

  • Advertisements
  • Branding
  • Brochures
  • Creative Direction
  • Event Marketing
  • Infographics
  • Newsletters
  • Logos
  • Communication Planning
  • Presentations
  • Public Relations
  • Sales Collateral
  • Marketing Videos
  • Packaging

Education

  • B.S., Texas Christian University, Adverting & Public Relation

Work Experience

Marketing, Communications, and Graphic Design, 2006 –present

  • Blankenship Change Consulting, LLC
  • Baylor Health Care System
  • Family ER and Urgent Care Centers, Texas Emergency Care Centers

Meredith Inman

Creative Services

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Caryn Jacobs

Position: Project Manager
Areas of Expertise
  • Organizational Design
  • Restructuring
  • Job Design
  • Organization Transition Management
  • HR Business Partnerships
  • HR Management of Mergers/Acquisitions
  • Employee Relations
  • Performance Management
Education
  • M.A., Columbia University, Organizational Psychology
B.S., Cornell University, Industrial and Labor Relations
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Executive Director, Human Resources – Canadian Imperial Bank of Commerce
  • Vice President, Human Resources – Union Bank of Switzerland
  • Assistant Vice President, Human Resources – Citibank

Caryn Jacobs

Project Manager

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Keri Joeckel

Position: Consultant
Areas of Expertise
  • Communications Strategy, Planning and Execution
  • Program and Project Management
  • Roll Out Planning
  • Strategic Planning
  • Digital Marketing Strategy and Execution
  • Research and Analysis
  • Process Analysis, Development and Improvement
Education 
  • B.S., University of Arizona
  • A.A., Al Collins Graphic Design School
Work Experience 
  • Consultant for Blankenship Change Consulting LLC
  • Communications Consultant | 4/2008 – 12/2011 | PepsiCo Business Solutions Group
  • Project Manager | 5/2007 – 2/2008 | Agency.com
  • Communications Manager, DC Ranch | 11/2004 – 9/2007 | DMB Associates, Inc.
  • Internet Marketing Analyst | 02/2004 – 10/2004 | Pulte Homes Inc./Del Webb Corp.
  • Project Manager | 08/2002 – 02/2004 | Rhino Internet Solutions
  • Development Process Manager | 08/2001 – 08/2002 | Rhino Internet Solutions
  • Director of Implementation | 12/2000 – 08/2001 | Rhino Internet Solutions
  • Senior Web Designer | 06/2000 – 12/2000 | Rhino Internet Solutions

Keri Joeckel

Consultant

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Lana Kaipus

Position: Program Lead
Areas of Expertise
  • Program Management
  • Leading Change Management and Communications for Large-Scale Global Programs
  • Communications Planning and Execution
  • Change Management and Leadership
  • Stakeholder Engagement and Management
  • International Vendor and Contract Management
  • Process Development and Design
  • Strategic Planning and Execution
  • Organization Design and Transformation Management
  • Digital Marketing & Brand Management
  • Business Requirements Analysis, Data Mapping, and Technical Design Deliverables
  • ITIL Service Management Certified

Education

  • B.A., Southern Methodist University, Organizational Management and Marketing
  • Certified PMI Project Management Professional (PMP)
  • ITIL Certified
Work Experience
  • Program Lead, Blankenship Change Consulting
    • Change Management and Communications Consulting
  • Global Digital Communications Senior Lead, Nokia
    • Change Management, Communications and O365 Implementation Manager
  • Global Senior Lead, Nokia
    • Integration Service Desk Program Lead
    • Program manager for multiple IT initiatives including ServiceNow implementation, Service Desk improvement program
  • Global Process Manager & Implementation Lead, Nokia
    • Global ITIL Process Owner for Incident Management, Problem Management and Request Fulfillment and for ensuring implementation across Nokia and six other service providers

Lana Kaipus

Program Lead

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Christy Kercheville

Position: Consultant
Areas of Expertise
  • Global Leadership Development Program Implementation
  • Training and Meeting Facilitation (Virtual, Blended, and Instructor-Led)
  • Training Design
  • Creative Engagement Strategy Development
  • Train-the-Trainer-Certification Programs
  • Executive, Leadership, & Public Speaker Coaching
  • Process Design
  • Culture Change
  • Safety Leadership Training Facilitation and Coaching
  • Call Center Curriculum Instruction
  • Team Building
  • Onboarding Facilitation
  • Special Event Planning
Education
  • B.B.A., Marketing, University of North Texas
  • Certified in Meyers-Briggs, DiSC, Organizational Savvy, & Miller Heiman Group Programs
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Owner, Small Business focused on Leadership Development, Training, and Coaching
  • Fortune 500 company training facilitation and coaching
  • Director of Training & Quality, MobileCOMM
  • Manager of Learning and Development, Verizon
  • Community Leadership, The Coaching Fellowship

Christy Kercheville

Consultant

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Kami Kimbell

Position: Consultant
Areas of Expertise
  • Organization Chart Creation
  • Survey Creation and Analysis
  • Analytics
  • Spreadsheet Design
  • Tool Testing and Audit
  • Financial Analysis
  • Document clean up
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Senior Analyst, Accenture, 9 years

Kami Kimbell

Consultant

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Crystal Klimczak

Position: Project Manager
Areas of Expertise
  • Organizational Change Management
  • Executive Communications
  • Communications Strategy, Planning and Execution
  • Learning & Collaboration
  • Facilitation and Meeting Planning
  • IT-focused Transformation Programs
Education
  • B.A., Southern Methodist University, English
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • 15 years in Learning & Collaboration, Communications, and Organizational Change Management
  • Accenture Manager

Crystal Klimczak

Project Manager

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April Leonard

Position: Analyst

Areas of Expertise

  • Communications Planning and Execution
  • Stakeholder Engagement and Management
  • Cross-functional Project Management
  • Change Management Strategy and Planning
  • Social Media Content Planning, Engagement, and Execution
  • Vendor Management
  • Meeting Planning and Facilitation
  • Retail/Consumer Revenue Strategy

Education

  • Kellogg School of Management- Certification in Brand Management
  • Emporia State University, Bachelor of Arts – Marketing & Minor in Business Administration

Work Experience

  • Consultant, Blankenship Change Consulting, LLC
  • ACEC Life/Health Trust- Chief Marketing Officer
  • Payless Shoes- Director of Marketing- U.S., Canada, Puerto Rico
  • Topgolf- Director of Marketing
  • DECA Dental Group- Head of Marketing
  • JCPenney- Senior Marketing Manager

April Leonard

Analyst

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Natachia Laurendine

Position: Creative Services
Areas of Expertise
  • Creative/Art Direction
  • Digital Illustration
  • Digital Displays
  • Branding
  • Infographics
  • Marketing Videos
  • Package Design
  • Presentations
Education
  • Bachelor of Fine Arts, University of New Orleans, New Orleans, Louisiana
Work Experience
  • Creative Services, Blankenship Change Consulting, LLC
  • 30+ years of experience in Graphic Design and Multimedia
  • ARGO Date Resource Corporation
  • Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma
    & Texas

Natachia Laurendine

Creative Services

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Liann Loftin

Position: Program Lead
Areas of Expertise 
  • Organization Design and Transformation
  • Change Management
  • Career Model Development
  • Competency Modeling
  • Process Design & Documentation
  • Employee Onboarding
  • Communications Planning and Execution
  • Training Design and Development
  • Startup Operations
  • Project Management
Education 
  • B.A., University of Arkansas, Communications
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development Consulting
  • Operations Manager, BP Capital Fund Advisors
    • 3 years experience launching financial services startup, focused on HR process design, web development, marketing content design, recruiting and other operational functions
  • Director Client Services, WorkRecords
    • 5 years experience launching startup and managing client on-boarding, training, user interface design and customer support for labor supply chain technology company
  • Director of Training, Blockbuster
    • 2 years experience building and launching Blockbuster University
  • Education Practice Manager, Verisign
    • 2 years marketing and management of security technology education practice
  • VP Operations, AtWork Solutions
    • 5 years experience launching startup and managing training design and development projects, client relationships and operations for boutique organizational consulting firm
  • Associate, Andersen Consulting
    • 2 years organizational design, communication planning and training design and development experience in consumer products and telecommunications industries

Liann Loftin

Program Lead

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Elizabeth Lovern

Position: Program Lead
Areas of Expertise
  • Project and Program Management
  • Communications Planning and Execution
  • Change Management
  • Vendor Management
  • Stakeholder Management
  • Process Design, Documentation and Improvement
  • Issue and Risk Management
  • Strategic Planning
  • Business Requirements Analysis and Mapping
  • Training Development and Facilitation
  • Meeting Planning and Facilitation
  • Strong Technical Experience
  • Relationship Building
Education 
  • M.B.A., Wake Forest University
  • B.A., Duke University, Economics and Political Science
  • Professional Certifications
    • PMP
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Over 20 years of experience spanning consulting, project management, change management, vendor management, training and communications.
    • Vendor Manager
    • Global IT Knowledge Manager
    • Project Manager
    • Proposal Manager
    • Consultant, Accenture
    • Training Development & Delivery Team Lead
    • Systems Testing Team Lead

Elizabeth Lovern

Program Lead

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Charlotte Lyon

Position: Creative Director

Areas of Expertise

  • Advertisements
  • Art Direction
  • Branding
  • Brochures
  • Creative Direction
  • eLearning Design
  • Infographics
  • Logos
  • Newsletters
  • Packaging
  • Photo Shoots
  • Video Production
  • Point of Sale
  • Presentations
  • Sales Collateral
  • Web Graphics

Education

  • B.B.A., Saint Edward’s University, Austin, TX, Marketing

Work Experience

  • Creative Director, Blankenship Change Consulting
  • 24 years in Art & Creative Direction
  • 8 years at an Omnicom Agency

Charlotte Lyon

Creative Director

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Anne Mann

Position: Project Manager
Areas of Expertise
  • Communication Planning and Development
  • Project Management
  • Competency Development and Behavioral Interviewing Development
  • Role Design
  • Data Analysis (Survey Design, Interviewing, Data Summary, Analysis)
  • Curriculum Planning
  • Portal Design/Strategy

Education

  • M.B.A., Columbia University, Business
  • B.A., University of Texas, Marketing
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2011 to present
  • Adjunct Lecturer, MBA Business Leadership Center, Cox School of Business, SMU, 2012 to present
  • 5 years teaching business presentation techniques to MBA students
  • Sales, Marketing, Business and Account Management, Microsoft Corporation
  • 11 years Business Management

Anne Mann

Project Manager

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Emily Mantooth

Position: Consultant
Areas of Expertise
  • Digital Transformation
  • Change Communications
  • Change Management
  • Social Media Content Planning and Engagement
  • Experiential Marketing & Event Planning
  • Website Content Planning / WordPress
  • Non-profit Strategy and Digital Transformation

Education

  • University of Texas, Dallas – MBA
  • College of William and Mary, Bachelor of Arts – English Literature & Minor in History
Work Experience 
  • Blankenship Change Consulting- Project Manager
  • Craft Chocolate Experience- Director of Operations, Owner
  • Beyond the Horizon- Project Management, Digital Transformation
  • DallasChocolate.org- Director of Operations and Marketing
  • Triangle Pacific- Marketing Project Manager
  • Navigant International- Inside Sales

Emily Mantooth

Consultant

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Hazel Marshall

Position: Analyst
Areas of Expertise
  • Communications Planning & Development
  • Website Development
  • Reporting & Analysis
  • Survey Design and Development
  • Training Development
Education
  • B.A., Rice University, Linguistics Major
Work Experience
  • Analyst, Blankenship Change Consulting

Hazel Marshall

Analyst

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Lindsay Mason

Position: Consultant
Areas of Expertise
  • Project Management
  • Instructional Design and Learning Development, Instructor Led and Virtually Led
  • Curriculum Development
  • Training Content Review
  • Change Management and Leadership
Education
  • Bachelor of Business Administration, Stephen F. Austin State University
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • 10 years of Retail Buying and Planning at Neiman Marcus, Fossil and Pier 1 Imports
  • 10 years of Retail Operations with a focus on brick-and-mortar buildouts, supply chain logistics, creation and implementation of company-wide employee training curriculum, POS platform implementation and roll-out, and employee leadership and management

Lindsay Mason

Consultant

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Kathrina McAfee

Position: Consultant
Areas of Expertise
  • Change Management
  • Strategic Communications
  • Crisis Communications
  • Public Relations
  • Marketing Communications
  • Social Media
  • Executive Speech Writing
Education
  • B.A., University of Texas at Austin, Journalism
  • B.A., University of Texas at Austin, Ethnic Studies
Work Experience 
  • Consultant, Blankenship Change Consulting LLC
  • Communications Manager for global beauty company
  • Account Executive for Dallas-area public relations agencies

Kathrina McAfee

Consultant

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Kim McCabe

Position: Program Lead
Areas of Expertise
  • Organization Design and Transformation
  • Change Management
  • Communications Planning and Execution
  • Career Model Development
  • Critical Experiences Model Development
  • Competency Modeling
  • Employee Onboarding
  • Training Design and Development
  • International Project Management
  • Process Design & Documentation
Education 
  • M.A., University of London – Birkbeck College, Contemporary History and Politics
  • B.A., Wheaton College (IL), English
  • B.A., Wheaton College (IL), Biblical Studies
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
    • 9 years Change Management and Organization Development Consulting
  • Associate, Booz & Company / Booz Allen Hamilton
    • 5 years strategy consulting in both private and public sectors, including significant international experience
  • Special Assistant to Managing Director, Oxford Analytica
    • 1 year research/intelligence analysis, special events execution, executive support
  • Business Development and Market Analyst, ServiceMaster Home Service Center
    • 3 years market and business development experience

Kim McCabe

Program Lead

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Aron McDonald

Position: Project Manager
Areas of Expertise
  • Project Management
  • Change Management Planning and Execution
  • Communications Planning and Development
  • Executive Communications
  • Video Storyboarding and Development
  • Training Storyboarding and Development
  • Job Aid Design and Development
  • Website Storyboarding and Development
  • Meeting Planning and Execution: Reoccurring and Offsite
Education
  • B.S., Texas A&M University
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 8 years
  • Owner, Small Business, 3 years
  • Consultant, Accenture, 5 years

Aron McDonald

Project Manager

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Kathryn Michel

Position: Consultant
Areas of Expertise
  • Curriculum Planning
  • Instructional Design
  • Instructor Led and Virtual Instructor Led Training Development
  • Training Facilitation
  • Project Management
Education
  • Wake Forest University, Master of Arts – History
  • Wake Forest University, Bachelor of Arts – Social Studies Education
  • Minor – Far East Asia Studies
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Training and Learning Development
  • Instructional Leader/Content Developer/Content Reviewer/Teacher, North Carolina Virtual Public School
  • Speaker Series Facilitator for Iwork, introducing students to various career paths; Leader of a team of peer tutors; Social Studies Instructor; Developer of outlines, activities, and assessments for Social Studies courses
  • Content Developer/Teacher, Winston-Salem/Forsyth County Public Schools
  • Developer of outlines, resources, and activities for Social Studies courses; Social Studies Instructor

Kathryn Michel

Consultant

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MC Mitchell

Position: Program Lead
Areas of Expertise
  • Organization Design and Transformation for Large-Scale Global Initiatives
  • Career Model and Role Development
  • Critical Experiences Model Development
  • Competency Model Development
  • Change Management and Leadership
  • Communications Planning and Execution
  • Program/Project Management
  • Rollout Planning
  • Meeting Planning
  • Training Facilitation
Education 
  • M.B.A., Texas A&M University
  • B.A., Texas A&M University, Communications
Work Experience
  • Program Lead, Blankenship Change Consulting, LLC
    • Change Management and Organization Development Consulting
  • Project Manager, Mary Kay Corporate
    • Education and Training Management
  • Consultant, Accenture
    • Training Development and Design
    • Communications Planning Consulting

MC Mitchell

Program Lead

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Shannon Modlin

Position: Consultant
Areas of Expertise
  • Change Management and Communications
  • Marketing and Brand Management
  • Project and Program Management
  • Strategic Planning
  • Communications Planning and Execution
  • Value Proposition, Messaging and Content Creation
  • Competitive Analysis
  • Meeting Planning and Facilitation
Education
  • M.B.A., Southern Methodist University
  • B.S., University of Texas at Arlington, Information Systems
Work Experience
  • Consultant, Blankenship Change Consulting LLC
  • Vice President of Marketing, Mission Advancement
  • Senior Director of Marketing, Conifer Health Solutions
  • Portfolio Marketing, EMC Managed Services
  • Global Analyst Relations, Dell
  • Enterprise Network Strategy, EDS

Shannon Modlin

Consultant

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Nicole Montgomery

Position: Project Manager
Areas of Expertise
  • Communications Strategy, Planning and Execution
  • Project and Program Management
  • Change Management
  • Strategic Planning
  • Digital Marketing Strategy and Execution
Education 
  • B.S., University of Miami, Communications
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC
  • Principal Owner/Marketing and Communications Strategist, Rubicon Marketing, Inc. — Marketing and Creative Services Agency
  • Consultant, T.G.I. Fridays, Inc., 7 Years
  • Director, Blockbuster, Inc., 13 Years

Nicole Montgomery

Project Manager

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Emily Moore

Position: Consultant
Areas of Expertise
  • Social Media Content Planning and Engagement
  • Membership Engagement and Loyalty
  • Website Content Planning
  • Retail Strategy and Planning
  • Organizational Development
  • Project/Program Management
  • Training And Development
  • Mentoring Programs
  • Engagement and Retention
  • Succession Planning
Education
  • Cameron University – Bachelor of Arts, English
Work Experience
  • Consultant, Blankenship Change Consulting LLC
  • Sedgwick Claims Management – Operational Specialist
  • Vice President Of Communications – Junior League Of Collin County
  • Membership Development Chair – Junior League Of Collin County DSW – Co-Manager

Emily Moore

Consultant

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Leslie Newman

Position: Creative Services
Areas of Expertise
  • Advertisements
  • Branding
  • Brochures
  • Commercial Shoots
  • Cross-functional Project Management
  • Event Marketing
  • Marketing
  • Logos
  • Communication Planning
  • Photo Shoots
  • Presentations
  • Public Relations
  • Rise Articulate
  • Sales Collateral
  • Web Graphics

Education 

  • B.S., B.A., University of South Alabama, Mobile, AL, Marketing
Work Experience 
  • Creative Services Consultant, Blankenship Change Consulting, LLC, 2016 – present
  • Owner, West Design
    • Graphic Design and Marketing Consulting
  • Mattel Toy Company
    • Product Marketing
  • 15 years in Marketing and Public Relations
  • 8 years as a Graphic Design Professional

Leslie Newman

Creative Services

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Lisa O’Dowd

Position: Data and Analytics Specialist
Areas of Expertise
  • Project Management
  • Advanced Data Analysis and Reporting
  • Coding for Custom Tool Development
  • Technical Writing – Requirements, System Design, Policies and Procedures, System Documentation
  • Systems Development Life Cycle
  • Organization Design Analysis
  • Offsite Planning
  • Deck Preparation
  • Role Development
Education
  • B.B.A., Baylor University, Information Systems Management
Work Experience
  • Blankenship Change Consulting, LLC, 2013-Present
  • Information Technology Development Manager, 13 Years
    • Information technology development at AT&T and Sprint

Lisa O’Dowd

Data and Analytics Specialist

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Maria Orfanidis

Position: Project Manager

Areas of Expertise

  • Organization and HR Transformation
  • Talent and Organization Management
  • Leadership Development
  • Performance Management
  • Change Management and Communications
  • Strategic Workforce Planning
  • Organization Design and Development
  • Relationship and Consensus Building
  • Total Compensation

Education

  • M.B.A., Strategic Human Resource Management  & Marketing, The Whitman School of Management, Syracuse University
  • B.A., Public Health (Major) and Women’s Studies (Minor), University of Rochester

Work Experience

  • Project Manager, Blankenship Change Consulting
    • Organization Design and Development and Strategic Workforce Planning Consulting
  • VP, Human Resources, Xerox Corporation
    • Senior HR Executive for the CTO, responsible for the development and delivery of human resources strategies for 2,000 R&D and Digital IT employees globally. Focus areas include the design, development and delivery of strategic workforce planning, talent acquisition, leadership development, succession planning, performance enablement, total rewards, employee communications and engagement.
  • Various roles across the human resources function. Highlights include Senior HRBP, Talent Leader for Global Functions, Global Compensation, Employee Relations, and large-scale project management

Maria Orfanidis

Project Manager

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Jeni Parrent

Position: Project Manager

Areas of Expertise

  • Project Management
  • Change Management and Communications Planning
  • Presentation Design and Development
  • Training Design and Development
  • Organization Design Support
  • Org Design support (org chart and role profile development)
  • Stakeholder Analysis and Planning
  • Research and Analysis

Education

  • B.A., Wheaton College, Communication

Work Experience

  • Consultant – Blankenship Change Consulting
  • Independent Contractor – American Heart Association
  • Director of Event Planning – KMA Companies
  • Media Buyer – KMC Media
  • Educator – Trinity Christian Academy

Jeni Parrent

Project Manager

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Amy Pennington

Position: Consultant
Areas of Expertise
  • Instructional Design, Development & Deliver
  • Curriculum Development & Management
  • Facilitation (Training & Meetings)
  • eLearning
  • Technology
  • Project Management
Education
  • Educational Specialist in Higher Education Administration, UMKC
  • Masters, Adult and Continuing Education, Kansas State University
  • Bachelors, Data Processing, Emporia State University
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Curriculum and Instructional Design Specialist, SkilledKC
  • Senior Instructional Designer, HNTB
  • Learning & Development Specialist, UnitedLex
  • Director of Training, Heartland Credit Union Association

Amy Pennington

Consultant

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Allison Perez

Position: Project Manager
Areas of Expertise
  • Communication Planning and Execution
  • Project and Program Management
  • Change Management and Leadership
  • Stakeholder Management and Engagement
  • Process Analysis and Process Improvement
  • Learning Development and Delivery
  • Meeting Planning and Facilitation
  • Strategic Planning
Education
  • B.A., University of Mississippi, Accounting and Management Information Systems
Work Experience
  • Business Consultant, Blankenship Change Consulting
    • Change Management and Communications Consulting
    • Training Development
    • Process Assessment  and Process Improvement
  • Senior Consultant, IBM (acquired PricewaterhouseCoopers in 2001)
    • 15 years, Business Transformation and Process Improvement
  • Associate, PricewaterhouseCoopers
    • 2 years, Audit and Financial Services

Allison Perez

Project Manager

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Heidi Porter

Position: Creative Director
Areas of Expertise
  • Advertising
  • Art Direction
  • Brand Development
  • Brochures
  • Creative Direction
  • Collateral
  • Graphic Design
  • Retail/Shopper Marketing
  • Packaging Design
  • Web Graphics
Education 
  • University of Texas at Arlington, Major: Advertising Design, Minor: Film
Work Experience 
  • Creative Director, Blankenship Change Consulting, LLC
  • 23 years in Art & Creative Direction
  • 17 years with Omnicom Agencies
  • Co-Founder/Creative Director, Brandfacto, Advertising and Brand Development Agency

Heidi Porter

Creative Director

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Amy Puig

Position: Consultant
Areas of Expertise
  • Stakeholder analysis and management
  • Change impact analysis and communication planning
  • Communication campaign strategy and execution
  • Communication delivery (e.g., newsletters, videos)
  • Branding
  • Strategic Planning & Development
  • Project Management
Education 
  • B.A., Wheaton College (IL), Business/Economics
Work Experience
  • 25+ years in Account Management and communications with McCann WorldGroup and Publicis
  • Client work includes American Airlines, AAdvantage, Toyota North America, Bridgestone Tires, oneworld airlines alliance, Greyhound

Amy Puig

Consultant

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Veena Puri

Position: Program Lead
Areas of Expertise
  • Organizational Transformation and Business Turnaround
  • Change Management and Communications for large-scale projects
  • Agile Transformation (Courses completed: SAFe for Teams, SAFe for PM/PO)
  • Leadership Development, Training and Facilitation
  • Strategic Planning
  • Stakeholder Engagement and Management
  • Program Management
  • Organization Design and Development
  • Process Development & Implementation
  • Relationship Management
  • Executive Coaching
Education
  • M.B.A Marketing & Strategic Planning, Katz Graduate School of Business, University of Pittsburgh
  • B.A., Business Administration, King College
Work Experience
  • Program Lead, Blankenship Change Consulting
    • Change Management and Organization Development Consulting
  • SVP, Food & Nutrition Services K-12, Aramark/RVP Long John Silvers (Yum Brands)
    • 4 years executive leadership, general management, leadership development, operations turnarounds, and organizational development for large scale distributed services businesses
  • National Director, Strategic Business Initiatives/Multi-Brand Development, Yum Brands
    • 6 years new concept development, sales, franchising/licensing and strategic business development
  • Manager Operations Services/Area Manager, Pizza Hut
    • 4 years field operations and corporate operations services, project management, process design, leading cross-functional teams, turning around under-performing businesses

Veena Puri

Program Lead

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Wendy Quenzer

Position: Analyst
Areas of Expertise
  • Social Media Platform Development
  • Human Resources
  • Organization Development
  • Project Management
  • Communications Planning and Development
  • Business Plan Development
  • Change Management
  • Performance Management
  • Marketing
  • Instructional Training Design & Development
Education
  • B.A.. Texas Tech University, Public Relations and Marketing
Work Experience
  • Analyst, Blankenship Change Consulting
  • Social Media Marketing Communications Consultant, 7 years
  • Finance & Accounting Recruiter, Colvin Resources Group, 4 years
  • Professional Recruiter, Kelly Services, 3 years

Wendy Quenzer

Analyst

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Neetu Rainwater

Position: Program Lead
Areas of Expertise
  • IT Organizational Transformation
  • IT Career Framework
  • Finance Organization Transformation
  • Global Technology Implementation
  • Program & Portfolio Management
  • Communications Strategy
  • Service Management
  • Productivity Strategies
  • Process Design & Implementation
Professional Certifications 
  • ITIL
  • PMP
  • Six Sigma Black Belt
  • Six Sigma DFSS Green Belt
  • Series 7 license
  • Series 63 license
  • Series 6 license
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Senior Director, Global Service Management & Asset Management
  • Senior Director, Service Management Technologies & Operations
  • Senior Director, End User Services & Support Centers
  • Senior Director, Global Capabilities & Enterprise Test Center
  • Senior Director, NA Network Engineering & Operations
  • Senior Vice President, Architecture and Engineering Executive

Neetu Rainwater

Program Lead

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Katie Redhair

Position: Project Manager

Areas of Expertise

  • Project Management
  • Instructional Design and Learning Strategy
  • Leadership Development
  • Corporate Communications Strategy
  • Organizational Transformation, Change Management, and Behavior Adoption

Education

  • Non-baccalaureate Master’s degree in Landscape Architecture, Kansas State University
  • Graduate certificate in Instructional Design & Technology for Organizations, Avila University

Work Experience

  • Project Manager, Learning & Development, Blankenship Change Consulting
  • Senior Instructional Designer & Facilitator, HNTB
  • Senior Communications Partner, HR Transformation, Cerner Corporation
  • Senior Learning Partner, Leadership Development, Cerner Corporation
  • Associate, Apple Store Leader Program, Apple Retail

Katie Redhair

Project Manager

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Jeanne Rozas

Position: Project Manager
Areas of Expertise
  • Learning Design and Development
  • Strategic Training and Logistics Planning
  • Curriculum Development
  • Training Content Review
  • Training Delivery and Facilitation
  • Change Management and Leadership
  • Talent Development
  • Meeting Planning and Facilitation
  • Retail Merchandising/Buying
Education
  • B.A., Indiana University, Apparel Merchandising/Business
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2014 to present
  • 20 years Merchandising, Buying and Training and Development, Neiman Marcus

Jeanne Rozas

Project Manager

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Courtney Rust

Position: Project Manager
Areas of Expertise
  • Project and Program Management
  • Change Management
  • Organization Design and Development
  • HR Transformations
  • Recruiting
  • Career Modeling and Role Development
  • Performance Management
  • Stakeholder Engagement and Management
  • Meeting Planning and Execution
  • Talent Management Software Design and Implementation
Education
  • B.S., Texas A&M University, Psychology with a Minor in Business / HR Management
Work Experience
  • Consulting Project Manager, Blankenship Change Consulting
    • Change Management and Organization Development Consulting
  • Senior Consulting Manager, Incipient Consulting
    • Change Management, Talent Management and Process Management Consulting
  • Managing Director of Talent Acquisition, FTI Consulting
    • Directed the recruiting and onboarding program for this global organization
  • HR Business Partner and North America Talent Acquisition Lead, Accenture
    • Performance management, career counseling, staffing, compensation, and policy enforcement
    • Oversaw recruiting efforts for the enterprise solutions practice

Courtney Rust

Project Manager

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Antoinette Ryan

Position: Project Manager
Areas of Expertise
  • Performance Consulting
  • Training Design, Development, Delivery
  • Needs Analysis
  • Competency Modeling
  • Curriculum Design
  • Project Management
  • Role-based Learning Roadmap Design and Development
Education 
  • B.A., Indiana University of Pennsylvania, Journalism/Education
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • Senior Instructional Designer, ARGO Data Resources
  • Performance Consultant/Senior Learning Specialist, HP/HPE
  • Technical Writer/Training Advisor, EDS

Antoinette Ryan

Project Manager

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Robert Schaefer

Position: Consultant
Areas of Expertise
  • Leadership Development, specialization in Transformational Leadership (Full-Range Leadership)
  • Executive Coaching, specialization in Emotional Resilience, Emotional Intelligence, Interpersonal Communication, Conflict Resolution, Career Planning, and Executive Presence Development Planning.  
  • Emotional Intelligence skill development; MSCEIT certification (Yale/EI Skills certification). Have debriefed individual EQ Test results (MSCEIT) for 350+ business leaders from 2006-2021.  
  • Training Facilitation (traditional and virtual delivery formats)
  • Assessment Creation/Design; Psychometrics
  • Competency Modeling and Leadership Competency Assessment and Profiling
  • Organization Design and Development
  • Team-building (new leader assimilation; functional teams; leadership teams)
  • Leading Change Management
Education 
  • Ph.D., Organizational Psychology, Walden University
  • B.A., Religious Studies, w/Psychology, Wright State University
Work Experience 
  • Internal Consultant, Blankenship Change Consulting
  • Leadership Development, Organizational Development, Change Consulting, Assessment Development, Competency Modeling. 
  • Vice President, Client Services, Steinbrecher and Associates, Inc.
  • 15 years Executive Coaching, Leadership Development, Project Management, Assessment Design and Development, Team-building, Competency Programs (Design, Measurement, and Validation), 360 Workplace Climate Assessment, Employee Engagement/Work Climate Surveys, Organizational Development Consulting for a wide portfolio of client organizations representing Hospitality, Transportation, Banking/Finance, Insurance, Health Care industries. 
  • President, Mindful Leadership, Inc. 
  •  12 years, Emotional intelligence Skill Development, Mindfulness Meditation training and Mindfulness program development, Coaching, specializing in Executive Presence
  • Director, Learning and Development, Metromedia Restaurant Group
  • 3 years Executive and Leadership Development, Training Delivery, Succession Planning   

Robert Schaefer

Consultant

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Tracey Shows

Position: Project Manager
Areas of Expertise
  • Organization Design and Transformation
  • Change Management
  • Stakeholder Engagement and Management
  • Project and Program Management
  • Training Design and Development
  • Training Facilitation
  • Employee Relations and Engagement
  • Competency Modeling/Development
  • Leadership Program Development
Education
  • M.A. Organizational Management/Human Resources, Dallas Baptist University
  • B.A. Business/Marketing, Dallas Baptist University
Work Experience
  • Project Manager, Blankenship Change Consultant, LLC
  • Vice President, Human Resources – Safran North America
  • Senior Manager, Human Resources – Bell Helicopter
  • Sr Manager, HR/Finance/Operations – Lockheed Martin

Tracey Shows

Project Manager

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Angie Sifferman

Position: Program Lead
Areas of Expertise 
  • Leading Change Management and Communications for large-scale global projects
  • Communications Planning and Execution
  • Change Management and Leadership
  • Stakeholder Engagement and Management
  • Competency Modeling
  • Career Model Development
  • Organization Design and Development
  • Strong Technical Experience
  • Process Development
  • Organizational Strategy and Governance
  • Relationship and Consensus Building
  • Meeting Planning and Facilitation
Education
  • B.B.A., University of Texas, Management Information Systems
Work Experience
  • Program Lead, Blankenship Change Management, LLC
    • Change Management and Organization Development Consulting
  • VP Product Development, HealthSims
    • 4 years Training and Product Development for health-based CBT/WBT
  • Manager, Accenture
    • 6 years Technology, Business Process, and Human Performance and Change Management Consulting consumer products and telecommunications industries
  • Community Leadership
    • Experience in Leadership and Board of Director roles through Junior League of Collin County, Leadership Plano, Plano ISD Education Foundation, Plano Youth Leadership, and other community organizations

Angie Sifferman

Program Lead

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Lea Singer

Position: Project Manager
Areas of Expertise
  • Cross-functional Project Management
  • Change Management
  • Business Process Design
  • Training Design and Development
  • Training Facilitation
  • Project Management
  • Managerial and Executive Coaching
  • Team and Leadership Development
  • Organizational Design and Transformation
  • Culture Transformation
  • Special Event Planning
Education 
  • B.B.A., Southern Methodist University, Dallas, TX, Marketing
Work Experience
  • Project Manager, Blankenship Change Consulting
  • Director, Watermark
  • Director of Development, Cystic Fibrosis Foundation
  • Assistant Vice President Airline Sales, AMR Services Corporation
  • District Sales Manager, Manhattan Passenger Sales, American Airlines
  • Corporate Sales and Call Center Manager, Northeast Region, American Airlines
  • Director, Marketing & Planning, AMR Services Corporation

Lea Singer

Project Manager

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Michelle Stover

Position: Program Lead
Areas of Expertise
  • Communications Strategy, Planning & Execution
  • Change Management
  • Project & Program Management
  • Stakeholder Management & Engagement
  • Strategic Planning
  • Process Design & Analysis
  • Marketing & Brand Strategy
  • Education
  • B.S., University of Texas at Dallas, Business
Professional Certifications 
  • PMP
  • CM
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC
  • Director, IT Business Stakeholder
  • Head of Global Corporate Programs, Brand & Strategy Communications
  • Market Operations Manager, North America
  • Marketing Manager, Global Campaigns & Communications

Michelle Stover

Program Lead

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Shelly Sutphen

Position: Project Manager
Areas of Expertise
  • Leading Change Management for large-scale global projects
  • Change Management and Leadership
  • Stakeholder Engagement and Management
  • Program Management & Leadership
  • Organization Design and Development
  • Strong Technical Experience
  • Process Development & Implementation
  • Organizational Strategy and Governance
  • Meeting Planning and Facilitation
Education
  • B.A. Texas Tech University, Telecommunications; Minor in Spanish
Work Experience 
  • Change Lead, Hewlett Packard Enterprise, Finance
    • Change Management, Organizational & Operational Readiness
  • Global Program Lead, Hewlett Packard Enterprise, Finance
    • Process Improvements program driving annual efficiencies and Organizational Design
  • Global Program / Project Manager, Hewlett Packard, Sales Operations
    • Channel Efficiency & Compliance Program
    • Led a Deliver to Cash project decreasing  new customer disputes; improved accelerated  cash flow
    • Process standardization & System migrations
  • Global Project Manager & Implementation Lead, Schlumberger
    • Global Deployment lead for IP/MPLS core networks in 35 global cities

Shelly Sutphen

Project Manager

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Ermioni Takou

Position: Consultant

Areas of Expertise

  • Project and Change management
  • Business plan development
  • Process design, development, and improvement
  • Organizational transformation support
  • Stakeholder and Communications management
  • Learning support, design, and development
  • Job aid, SOP, and Quick Reference Guide creation
  • Website contend design
  • Presentation design and development
  • Survey development
  • Financial analysis
  • Excel modeling

Education

  • Master of Business Administration, University of Dallas, TX
  • Certified PMI Project Management Professional (PMP)®
  • B.A., Conservation of Antiquities and Works of Art, University of West Attica, Greece

Work Experience

  • Consultant, Blankenship Change Consulting
  • Project Lead, Federal Reserve Bank of Dallas, MBA Capstone Project
  • General Manager and Product designer, Retail Folk Art – Klostofolia
  • Monument Conservator, Acropolis Restoration Services (YSMA)

Ermioni Takou

Consultant

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Jennifer Tapp

Position: Consultant
Areas of Expertise
  • Training Needs Analysis and Development
  • Curriculum Design
  • Instructional Design
  • Training Development
    • eLearning
    • Virtual Learning
    • Blended Learning
    • Instructor-Led Training
  • Messaging and Content Creation
  • Program and Project Management
Education
  • B.B.A. Texas A&M University, Marketing with Advertising Emphasis
Work Experience
  • Consultant, Blankenship Change Consulting
  • Instructional Designer, T-Mobile
  • Integrated Marketing Manager, Brand Identity Manager, Sprint Corporation
  • Marketing Communications Manager, BrightSpot Incentives & Event

Jennifer Tapp

Consultant

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Britte Terry

Position: Creative Services

Areas of Expertise

  • Animation
  • Illustration
  • Social media video campaigns
  • Logo’s & logo reveal animations
  • Infographics
  • Advertisements
  • Video editing
  • Presentation materials
  • Process improvement

Education

  • B.B.A. International Business & Management, Arnhem Business School, The Netherlands
  • Graphic Design Certificate Program, SMU, Dallas, TX

Work Experience

  • Creative Consultant, Blankenship Change Consulting LLC
  • Illustrator & Animator, Aisling Designs
  • Senior Business Consultant, GE Healthcare Partners
  • Process Improvement Manager, MeadWestvaco Corporation

Britte Terry

Creative Services

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Pennie Toon

Position: Consultant
Areas of Expertise
  • Instructional Design
  • Curriculum Design and Implementation
  • Leading Adult Learning
  • Meeting Planning & Facilitation
  • Research and Analysis
  • Presentation Design and Development
  • Communications Planning
  • Team Building
Education
  • B.S, Texas A&M, Curriculum and Instruction Education
Work Experience
  • Consultant, Blankenship Change Consulting LLC
  • Educator, Midlothian ISD

Pennie Toon

Consultant

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Jackie Walker

Position: Consultant

Areas of Expertise

  • Training Design and Development
  • Data Analysis and Reporting
  • Presentation Development
  • Communication Planning and Development
  • Website and Social Media Design

Education

  • B.S., University of Oklahoma – Sociology

Work Experience

  • Consultant, Blankenship Change Consulting
  • Marketing Manager, St. Andrew Preschool
  • Social Media Manager, DCJ Dance
  • Marketing, Ebby Halliday Realtors
  • Director of Operations, Access Travel

Jackie Walker

Consultant

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Keyea Webster

Position: Consultant
Areas of Expertise
  • ​Software Gap Analysis & Customization
  • Software Implementation Methodology and Training Development
  • Business Requirements Analysis
  • Business Process Design
  • Data Analysis
  • Project Management
  • Role Design
  • Training Development and Delivery
  • Product Operations and Supply Chain Management
  • Organization Design and Transformation Management
  • Process Design, Documentation and Improvement
Education
  • BA Texas A&M University, Management Information Systems
Work Experience
  • Business Consultant – Blankenship Change Management
  • Vice President – Spindletop Exploration Company, Inc.
  • Consultant – Deloitte Consulting

Keyea Webster

Consultant

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Heather Ward

Position: Consultant

Areas of Expertise

  • Remote and On-Site Training (e.g. Remote IT Support, Moderator, Facilitator, Coordinator)
  • PI Planning Event Support (e.g. Remote IT Support, Moderator, Facilitator, Coordinator)
  • SAFe® Agile Methodology
  • DevSecOps
  • Human Resource Management
  • Developing Presentations and Job Aids
  • Data Analysis and Reporting
  • Survey Creation and Analysis
  • Career Model Development
  • Meeting Planning & Facilitation
  • Organization Design Support (e.g., Role Writing)
  • Process Development
  • Relationship and Consensus Building
  • Offsite Planning

Education

  • B.B.A., M.B.A, University of New Mexico, Human Resources Management
  • Certified SAFe® Agilist
  • Certified Gatekeeper

Work Experience

  • 5 years, Consultant, Blankenship Change Consulting
  • 5 years, Human Resources Management Professional (e.g. Health Care, National Laboratory, Software, Staffing Agency, and Banking)

Heather Ward

Consultant

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Suzannah White

Position: Program Lead
Areas of Expertise
  • Project Management
  • Training Design & Development
  • Communication Design & Development
  • Change Management
  • Data Analysis and Reporting
  • Meeting Planning
  • Process Design and Development
  • 3rd Party Partnership for Higher End eLearning
Education 
  • B.A., Baylor University
Work Experience 
  • Program Lead, Blankenship Change Consulting, LLC, 2011- Present
  • Vice-President, ISGN
  • HR Consultant, AtWork Consulting
    • 15 Years Experience in Consulting, Training and Process Design Development

Suzannah White

Program Lead

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Laura Wilcox

Position: Program Lead
Areas of expertise
  • Global Communications and Change Management Strategy, Planning and Execution for large-scale international projects
  • Training design, development and facilitation
  • Organization Design and Transformation
  • Career Model and competency development
  • Stakeholder engagement and management
  • Meeting planning
  • Survey development and stratification
  • User acceptance and system test planning and execution
Education
  • B.B.A., Texas Christian University, Human Resource Management/Communications
Relevant work experience
  • Program Lead, Blankenship Change Consulting, LLC
    • 9 years, Change Management and Organization Development Consulting
  • Project Manager, Orange Leap
    • 8 years, Donor Based Software Implementation
  • Accenture
    • 4 years, Consultant

Laura Wilcox

Program Lead

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Jennifer Williams

Position: Project Manager
Areas of Expertise
  • Training Development
  • Analysis, Design and Testing
  • Project Management
  • Communications
  • Leadership and Organization
  • Offsite Planning
  • Editing and Research
Education
  • M.B.A., Baylor University
  • B.B.A., Baylor University, Management and Information Systems Management
Work Experience
  • Project Manager, Blankenship Change Consulting, LLC, 2016 to present
  • Consultant, EDS
  • Consultant, PricewaterhouseCoopers
  • Consultant, Texas Instruments

Jennifer Williams

Project Manager

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Jim Wilson

Position: Project Manager
Areas of Expertise
  • IT Organizational Strategy and Operating Models
  • IT Service Delivery and Service Management
  • IT Infrastructure and End User Computing
  • Career Development
  • Global Leadership
  • Diversity & Inclusion
  • Meeting Planning and Facilitation
  • Bilingual (English/Spanish)
Education 
  • M.S., University of Arizona, Optical Sciences
  • B.S., Texas Christian University, Physics
Work Experience 
  • Project Manager, Blankenship Change Consulting, LLC
  • IT Senior Director, PepsiCo
    • Global IT leadership roles, including:
    • Sr. Director of Technology Service Delivery – North America & Latin America
    • Sr. Director of Architecture – PepsiCo Americas Foods
    • Chief Technology Officer – Frito-Lay
    • Extensive experience in organizational and operational model change management, cross-cultural leadership and diversity/inclusion strategies
  • IT Strategy Consultant, Synova Technologies
  • Community Leadership
    • Leadership and volunteer roles with Compassion International, Dallas Community Tax Centers, Project Hope, Texas Christian University and other community organizations

Jim Wilson

Project Manager

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Rebecca Wilson

Position: Consultant
Areas of Expertise
  • Digital Marketing and Advertising
  • Website Design Strategy
  • Website Content Development
  • SEO
  • Creative Direction and Development
  • Information Architecture
  • Project Management
  • Industry Research
  • IBM – Enterprise Content Management (ECM – CMS)
Education
  • B.A., Eastern Connecticut State University
  • Graduate Marketing Certificate Program – SMU
Work Experience
  • Consultant, Blankenship Change Consulting, LLC
  • Digital Marketing and Advertising Consultant, 10 years
  • RFP Proposal Writer and Management, 4 years
  • Customer Service Management and Training, 5 years

Rebecca Wilson

Consultant

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Jennifer Young

Position: Project Manager
Areas of Expertise
  • Project and Program Management
  • Change Management
  • Stakeholder Engagement
  • Communications Strategy – change, internal, external and executive
  • Technology Integrations
  • Talent/People Experience, Culture and Employee Engagement
  • Marketing Strategy
  • Persona Frameworks
  • Meeting Planning and Facilitation
  • Process Design and Documentation
Education
  • MBA – Marketing, University of North Texas
  • BS – Journalism & Strategic Communications, The University of Kansas
  • PROSCI Certified Change Management Practitioner
Work Experience
  • Project Manager – Blankenship Change Consulting LLC
  • Director of Strategic Communications for Digital and Technology – Yum! Brands
  • People Experience, Talent Brand and Digital Marketing – Accenture
  • Senior Director, Content Strategy – D Custom/D Magazine
  • Director, Business Marketing & Communications – AT&T

Jennifer Young

Project Manager

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Jessica Hutchinson
Executive Assistant

Diane Isbel
Billing Manager

Jacob Marshall
General Counsel

Kyle Blankenship
Facilities & Technology Manager